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July 2024 by K B
I have to go in this branch every week for the company I am employed with. It is the worst part of my job to go to this bank! They are unfriendly, bias, and so unprofessional! I wouldn't bank here if they were the only bank around!
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May 2024 by Jacob Watkins
Crappy Bank, Went once to cash a check for about 70ish ask for one ID (Expired) Went smoothly, came again with a check for only 30ish then it was a problem had to use to ID to even cash it then get told My ID expired and they won’t cash it even tho they did it before, horrible customer service
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July 2023 by Glenn McKissic
Great bank with a friendly, helpful staff. Pam, the branch manager, and the others always greet me, personally, when I visit. Thanks to everyone at the Radcliff branch.
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February 2023 by Ashley Wade
This is the worst branch of the bank my usual location has the best customer service and super awesome employees but this branch in radcliff is absolutely useless. Makes me want to cancel my personal and business accounts with them. The customer service at this location is absolutely awful and has the rudest employees I’ve ever encountered.
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July 2020 by Kymomma
Love them! They will even cash your check and give you money off of your card without being a member of the bank. +1 for FREE
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June 2020 by Eric Tarrence
Hours are no good for working people. Need to stay open a hr later and at least one in etown area needs to stay open to 4 on Saturday
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February 2020 by Miss B
Love them! They will even cash your check and give you money off of your card without being a member of the bank. +1 for FREE
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October 2019 by LaTima Timberlake
Although I don't go inside much, but when I do, I am always welcomed with a smile and friendly faces. It seems as though they are always eager to help you. Thanks so much, this brightens my day.
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July 2019 by jennifer moore
I really Enjoy having Wes banco as My Bank. I Love the Old fashioned feel the even provide freshly baked cookies and coffee. I would have given them 5 stars but they don't offer ATM 🧠Deposits at this time. Which is an Added bonus Ill be looking for in the near future 😊
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July 2017 by Aaron B
Friendly staff, great place to bank!
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July 2017 by Aaron Berry
Friendly staff, great place to bank!
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January 2017 by David Lane
Terrible, i watched them close early today and refuse to let a lady make a deposit even though she was there at 355pm. Stood behind the door and said they were closed. When she showed her phone and said its not 4 yet, they laughed and said b y their clocks it was. However my receipt from the atm said 356pm so they just basically messed her over. Then my wife called so I talked to her for a few minutes and then the employees came out laughing and one said its a good thing we locked the door early that lady almost got in and the other said thank god.....think I'll change banks tomorrow. Their website never works either and no branches open past 4, so if you work this banks not for you anyway.
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November 2016 by Star_ Fox99
Since it changed to Wesbanco they suck!!!!!! They charge for checking and limit what you can take out of your account each day.!!
