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May 2024 by david bohannan
Ken is the best agent I have ever worked with. Multiple times I have called his office and either needed to make changes to my account or have something faxed to the DMV and he has always answered and always come through swiftly. He is the guy.
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April 2024 by Russell Evans
No problems, very expeditious and knowledgeable.
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March 2024 by Mike Key
TERRIBLE customer service and communication skills! Rudest agent I've ever met.
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February 2024 by Adriene Richman
Best rate in town & now he has more space,and even a play area for kids Makes it great for parents.
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January 2024 by Jheri Amanda Ramsey
Always professionalAlways politeAnd he knows his stuff
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January 2024 by James Biggins
Mr. Randall has always treated me with respect and led me in the right direction. This is a great place to get insurance and have your taxes done.
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December 2023 by Kenneth Randall
I wish to respond to the three inaccurate reviews posted here. On Molly F., what she did not mention was that her mother had submitted a false insurance application that did not list Molly as the primary driver. This was discovered when Molly got into a car accident and the claim was denied by the company claims section. Molly claimed I knew she was a driver. I had a signed application from her mother showing she was not. Her mother even admitted to me that she did not include her daughter as she didn't want to have to pay a higher price for the insurance. I blocked calls from Molly after she became rude and abusive. Regarding the second man, I run a one man agency. When he called, I told him that I was busy with someone in front of me and would call him back after my office was empty. He said "Forget it!" and hung up. I will not disrespect someone who has taken the time to come to my office by giving a quote over the phone while he or she is in front of me. Some people just don not feel they should have to wait their turn like anyone else. That is rude. Regarding Anthony Spicer, I lost interest when he told me he was with State Farm and paying $90.00 a month for liability. After he filed an unsuccessful complaint with the Kentucky Department of Insurance, I did some background research on Anthony Spicer. It seems he is a convicted felon on the registered sex offender list for molesting boys between the ages of 10 and 14. I have the flyer and sent a copy of it to the Kentucky Department of Insurance.
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December 2023 by Mike Lees
Ken is very helpfull and works to get the best deals for his coustomers.
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December 2023 by Rodger Smith
Happy to do business with Mr. Randall. Always looks for a better deal on insurance.
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December 2023 by wendy tichenor
I love the insurance store he's too notch insurance agent cheapest I've seen
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November 2023 by roberta frye
Always kind, courteous and professional. Meets all my insurance needs.
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October 2023 by Leslie Gardner
Kenneth Randall is a great guy to get insurance from. He tells you the truth about rates and gives advice about it also. I went to find my 18 year old insurance for a vehicle with payments. He let me know if we could buy the car out right and then get insurance without having to have full coverage it would be so much cheaper. We saved over $200 a month doing it that way. Thank you for your recommendation Kenneth.
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August 2023 by Jason Alan
Very helpful Debbie got the renters insurance I needed at at good price I'm very satisfied with this place
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August 2023 by Danielle B.
Kenneth was so helpful! He is so kind, funny, respectful & is great at his job! I would recommend him to anyone!
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May 2023 by Tina Anderson
Mr. Randall was very professional doing our taxes. I respect that you must wait in your car until it is your turn, giving the person in front of your privacy.
