I've been a member since 2013 and have ALWAYS found customer service to be superb. Any issue has been quickly solved. Never once has staff been rude; something I can't say for the other game in town.
April 2024
I showed up at the last second and Melody was fantastic.
October 2023
My experience with Navy Federal has been nothing but refreshing and stress free ~ due to the fact that Mrs Erika Chamberlain is always patient , pleasant , professional and very informative . She's always nice ~ the ? would be a better place if we had more spirits like Mrs.Chamberlain. Good job Navy Federal...