-
September 2024 by Ron Crowe
If you need a vehicle or service they will help you!
-
August 2024 by Pat Leuthart
Had a appointment at 12:00 to work on my Bronco. 1:15 I ask why my car had not been looked at yet . They said the workers where just coming back from lunch ??
-
August 2024 by Lindsey Yeats
If I could give zero stars I would. I took my car here a couple of months ago. I had them run diagnostics because they said they needed to figure out if the rattling my car was making was the starter or battery. They said it was the starter not the battery. Got a new starter. Took my car home, the next day it wouldn't start because my battery was dead. Had to go pay more money to get a new battery put in! My husband asked if there was a known issue with the rattle because he swore he had read about it. The dealership said no known issue. Now here we are months later and the rattle is still happening. I took my car to Charlie's Service Center (not even a Ford place) and they told me there was a TSB about this issue right off the bat!!! If you need a reliable service place choose Charlie's over KNOX FORD! Now I will have to replace the rattling issue to the tune of almost 4K that could have been done months ago.
-
August 2024 by Christy Smith
I always have the best dealings with the workers here (quick care)! They are kind and professional and I appreciate them!
-
August 2024 by Trenton Killion
Was looking for a new vehicle (Bronco specifically). Micah Quick met us at the door, and in less than 24 hours we drove off with a 24 Bronco. This was our first visit/purchase with this dealer and happy to return when we want to upgrade
-
August 2024 by Paul Merideth
Micah was a pleasure to work with. It can be nerve racking when buying a car. But Micah is down to earth and put us at ease.
I would definitely buy a second car from him if I were looking.
-
August 2024 by angelo iezzi
So if u know what a GSA(basically a civilian vehicle assigned to the military) is then this post may make sense. If not, well I wouldn't bother reading it. The 2018 Ford Transit van (GSA) was missing a vent on the floor of the 15 pac van. Had to get it replaced. The parts dept was SUPER nice but the original price given was $3,600. I do NOT blame the service man. I watched him click buttons for over 20 min BC a simple missing vent required the replacement of the entire carpet(according to the computer program). We both gasped (if u ever signed for a GSA u understand completely) anyway after a long time of him not accepting that price he found the part for $34.00
My complaint is for FORD in general. The vent for the floor was not listed under the floor tab. The service guy explained the reason it took so long was the part was found in a completely different area that didn't make sense (like seat belt accessories or something like that) anyway kudos to the serviceman who refused to charge a military member 3k for a $34 part and for looking more in depth. But a bad set up for the Ford company. The actual Ford dealership was small but very friendly and very nice
Parking was a little challenging but I managed.
-
July 2024 by JAYLYNN REEVES
We purchased our truck last Thursday. Everyone was very nice and the truck is awesome.
-
July 2024 by Jennifer Grubbs
We bought a used car here on Saturday for our son. Micah was super helpful. He greeted us as soon as we got there, answered all of our questions and even helped us get a good deal. We will definitely be returning.
-
July 2024 by Joe Hamilton
Nice dealership
-
June 2024 by DeShana Elmore
They are very nice, respectful and understanding.
-
June 2024 by R Hamme
These folks just plain care and listen to their customers needs and desires and find creative ways to get things done above expectations and below other dealers prices. Clear and fair, they deserve some of your time so that you can discover this is a place you can trust.
-
June 2024 by Joie Katz
Micah was very helpful! We recommend knox Ford.
-
June 2024 by Danny Higdon
I talked to Bryan Binkley in parts on the phone before picking up the part I needed. Everyone there was very nice. If I can ever afford to buy a vehicle on time again, I will definitely shop there.
-
May 2024 by Michael Aponte
Over priced then the dealerships near
