Big M Chevrolet in Radcliff, KY, is highly praised for its excellent customer service and wide vehicle selection. Customers mention that the staff, especially Abby in service, goes above and beyond to meet their needs, providing quick, professional, and caring assistance. Abby’s service is often described as exceptional, surpassing expectations and offering a level of care likened to top-tier service experiences. The Service Department is noted for its convenience and affordability, with staff like John W. ensuring smooth scheduling and even allowing drop-offs to accommodate busy schedules. Customers appreciate the dealership’s growing inventory, including Chevrolet EVs, and value the effort to meet their specific vehicle needs without the hassle of driving to other cities. The sales team is also highly commended for making car buying easy, quick, and friendly, with salespeople like Tyler and Drew providing attentive and hassle-free service. Many customers express loyalty, citing long-term positive experiences and feeling valued during purchases. Overall, Big M Chevrolet is recognized for its friendly atmosphere, helpful staff, and dedication to customer satisfaction, making it a top choice for automotive needs in the region.
Abby in service was great. I needed new tires and an oil change and she had me in the next day and taken care of. See Abby if you need any service needs.
September 2024
This is the best service experience I've had with a local GM dealership. It was quick, in and out and they exceeded all my expectations set forth.
September 2024
Abby is nothing shy of amazing ?. I had a service issue and She went above and beyond what customer service is. I'm talking better than Chic fil a service lol. She amazing very professional caring, nice, and just overall great person. Abby thank you so much for all you do. ❤️
