-
August 2024 by sherri Kruckas-Brindle
Used to be a great store. I think they've switch managers recently and after two days of trying to get a notary, and being told that someone would be there, nothing. Also have been told one thing after another about Amazon Amazon Amazon returns all which were false. Very happy to be moving and not have to use the store anymore. Also a how of the workers are beyond rude.
-
March 2024 by Maggie K
Always fast service!
-
January 2024 by Jaleel Durrani
I went to this ups store to mail a box. The lady who was helping me was nice but this guy who was standing next to her was very rude and obnoxious; he started answering my questions when I was not even talking to him. When I said the other ups store in Springhurst was charging less for mailing this box he said “ok take it to them” and started moving away the box rudely. I felt I was being talked down to——-he was clearly behaving like that because of my different hair color or different accent. I was obvious that he was very annoyed and angry when I said other ups store was charging five dollars less then them. He definitely needs to learn that every customer is important and if the customer has a question or a concern, he should answer them politely and professionally, instead of becoming obnoxious and rude.
-
January 2024 by Riley Buzzell
Summer was great!!
-
January 2024 by Michael Sammons
I arrived to the ups a little confused because my wife had me come in for Amazon returns that she normally did, Johnny was quick to help me get out of the store effortlessly, thank you.
-
January 2024 by Noah Rivera
I walked into the store and was immediately greeted by a man named johnny, in all my years of life ive never felt such a warm welcome than the one i received from johnny, he helped me return my package in a jiffy, whoever owns the store should raise his pay.
-
January 2024 by Satchel Breed
Summer went beyond expectations as I was at a lost trying to print photos from personal printer for a legal matter, she figured it out and now I have photos to send to my attorney
-
January 2024 by Gavin Martin
The red-haired girl(Summer) always brings a smile to my face when I come in! Great service, great people!!
-
January 2024 by John Doe
I went to this ups store to mail a box. The lady who was helping me was nice but this guy who was standing next to her was very rude and obnoxious; he started answering my questions when I was not even talking to him. When I said the other ups store in Springhurst was charging less for mailing this box he said “ok take it to them” and started moving away the box rudely. I felt I was being talked down to——-he was clearly behaving like that because of my different hair color or different accent. I was obvious that he was very annoyed and angry when I said other ups store was charging five dollars less then them. He definitely needs to learn that every customer is important and if the customer has a question or a concern, he should answer them politely and professionally, instead of becoming obnoxious and rude.
-
January 2024 by Minnie Mouse
Summer helped me, she was so helpful!
-
January 2024 by Bee Ruby
Summer was anmazing and helped with ALL my Christmas packages! Thank you!
-
January 2024 by Elaine Dillard
I presented a coupon for free document shredding that I had printed from the internet, with the Prospect store listed as a participating location. The store refused to take it and the man assisting the women at the counter was rude and dismissive. He stated that the store did not control their own website and would not honor the coupon. This is not the first discrepancy, and it is very difficult to get a kind employee in this store.
-
December 2023 by David Stark
Johnny, Mikaela, Amber and Denise are all amazing! They are the greatest and friendliest employees from any store I’ve gone to!
-
December 2023 by Linda Dieterle
Brandon was quick, couteous, and efficient. Thanks!
-
December 2023 by Ellen Rosenstrom
Amber went above and beyond to assist with the international shipment!