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“The associate that helped me fax my documents was polite and knowledgeable about UPS products and services. The UPS store provides a variety of different services that fit my logistical needs from faxing to low cost shipping and even free Amazon return services.”
7:30AM - 6:30PM
Waterfront Plaza, 325 W Main St Ste 150, Louisville
Shipping Centers
“Denise Lewis - the Boss Lady - is amazing! We had a conference a couple of blocks away and she made it much easier for that to be a success.
I was able to borrow a dolly to transport boxes, she notified me when new things arrived, and was super helpful getting things shipped out.
Best conference logistics experience ever!”
“This is the best store in louisville! Everyone there goes out of their way to help. Ashley, Ally, and McKenzie helped me with a problem I had and they solved it immediately. Highly recommend this store!”
“I actually usually visit the center several times a month. On each occasion the attention from the workers is excellent. To talk about any specific one would be to exclude others who do excellent work.”
“I failed to get the guys name tonight but he was really helpful. I came in with a heavy rug I bought off Amazon and he came to the door to assist me with carrying it. I then realized I had not printed off the return label and he showed me how to do it by emailing it the store. I just wanted to take time to give him a good review because nowadays it’s so rare to get someone to help you when they don’t have to. I also noticed this store was really clean. Normally they look really disorganized when I visit UPS stores but this one had nothing out.”
“Employees in this store are exceptional. Just today Madrigal went beyond her job requirements and accepted a package from me not properly prepared. Madrigal took my package and corrected the problem. This was beyond anything I’ve ever seen before. Very caring, friendly and most helpful.”
“I’ve sent out packages many times here and always enjoyed the customer service.
I recently got a title notarized by Joel here and had a great experience! Very quick and they were very helpful! Highly recommend!”
“I had to ship a giant 55lb box and the staff was amazing. They helped with the doors, provided a dolly, and were extremely friendly. My new favorite FedEx location.”
“Customer service is their super power! Caiden ran outside when he saw me unloading a large package, took it inside, found the bar code for the label buried in an email on my phone, whipped out that new return label and covered the original label I forgot to remove, made sure I got my receipt, and sent me on my way with a smile, lickety split. Man, I do love someone who is good at their job!! Found my UPS Store, for sure. Thank you, Caiden!”
“This Location is Great! Everyone at this Store are friendly, patient, and very Helpful. I knew nothing about size / prints and Michell was very helpful step by step!!”
“I had items shipped here in advance of a trade show at the convention center. You need to make sure you are checked in at the convention center but the staff at FedEx were extremely helpful and professional. I needed to make a few trips to move my cases over and they were fine with that. Clean. Easy parking in front, although I don't know if the meters are monitored I got an hour just in case. Lots of last minute supplies if you forgot something.”
“We were attending a conference at Southeast Christian Church and needed some fast printing. The people here were amazing! Very kind and responsive and their dogs were wonderful. Thank you for your help!”
9AM - 7:30PM
974 Breckenridge Ln, Louisville
Shipping Centers
“I went to this store today to ship some packages back. The staff (2 young boys) were extremely nice and very attentive. I will always come here to ship my packages as customer service is a huge deal for me :)”
7:30AM - 6:30PM
743 E Broadway, Louisville
Shipping Centers
“Great customer service. I return Amazon orders for several family members - never had one problem in many, many years. I see people with glitches when they return items and they are trying to use QR codes for Whole Foods or Kohl's or code has expired. A+ team at this location. ??”
“I highly recommend for printing needs. I placed my order online with quick next day pick up; the location even called me to come pick up my order once it was as ready.”
“I highly recommend for printing needs. I placed my order online with quick next day pick up; the location even called me to come pick up my order once it was as ready.”
“To Ben, the Manager - A huge and appreciative "Thank you," for being so kind and patient in assisting me with an Amazon return. It was so refreshing to speak to a live person who answered the phone right away and walked me through the appropriate steps that initially seemed a bit overwhelming. You simplified the process and eased my concerns on return. More than anytime The world needs more of a friendly, courteous, extremely patient and kind individual like Ben. It was such a positive experience!”
“I highly recommend for printing needs. I placed my order online with quick next day pick up; the location even called me to come pick up my order once it was as ready.”
“Spoke with the terminal manager about giving praise on one of their drivers. He was nice and attentive and knew the driver. I wish more drivers were like that driver.”
“There's not much to say about a warehouse where you go pick up a package but make sure you have your photo ID and at least your name matches the package that you're picking up also make sure to follow the signs especially once you get in the door”
“This was the second time this year to visit the store in Louisville and Jim helped me both times. My father and mother passed away 8 months apart and Jim helped me make easel back posters to honor them. He did so with such sympathy and care that it made the experience a joy. I will be forever grateful.”
“Been there twice serve was good and friend. It is fast and easy to get to, but parking nit much of. That is understandable for the location and works for ups and its customers and drivers.”
“I needed some ink for my printer. Staples had what I needed in stock at a fair price.
The associate that waited on me helped me activate the ink rewards bonus when I checked out that multiplied my rewards points and gave me a nice bonus.
The associates are always friendly, helpful, and knowledgeable at the Staples on Hurstbourne.”
“Just dropped my package off at the store and was greeted by both workers. The store was clean and very organized. After dropping my package off I realized I forgot something so I called the store and both gentlemen were so freaking nice and went out of their way to help me. I work at Ford so I don’t have much time but they def understood and went out of the way to be great!! Thanks for everything.”
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“I arrived to the ups a little confused because my wife had me come in for Amazon returns that she normally did, Johnny was quick to help me get out of the store effortlessly, thank you.”