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“Jackie , the employee who attended to my needs, was unbelievably pleasant throughout the encounter. She was knowledgeable and efficient, and focused intently on getting me the combination of services that fit my requirements precisely. The office was absolutely spotless, and the8 facility was obviously secure. I would recommend ExtraSpace without hesitation or reservation.”
“I am a vendor, and this place is exceptional, both friendliness as well as cleanliness!!! If I was looking for storage, this would be the place I’d be. WELL DONE!!!”
“Adam was very courteous and helpful he was able to assist me in close out my account. I was having trouble through the automatic system. He walked me through what I needed to do. Thank you Adam for a great experience.”
“Brian & Miranda were Absolutely Great and a pleasure to work with! I would definitely refer others that are considering storing to come to Life Storage on Market and ask for Brian bc he's the Bomb!! ?”
“The manager there is always very kind, courteous, and respectful. He takes care of any problems I may have and always addresses any concerns that may arise. It’s always a pleasure dealing with this place because of him and I would recommend it to anyone. The facility is clean and well kept. Definitely 5 stars!”
“Jackie was extremely helpful and welcoming/ friendly! I highly recommend using this location. It is clean, consistent, and overall a well-run business. Amanda is always super helpful as well and I feel safe and comfortable coming here!”
“I want to praise the service of this company. Rob and Ali completed my move very quickly, and flawlesly. They were very professional, fast and very kind. They had the right attitude and tackled all hiccups in the best possible way. I’m extremely satisfied with their service and will recommend them to everyone!
Kudos to Rob and Ali!”
“I've had my things stored here since 2017 and it's always been safe, accessible, affordable and they have excellent customer service. The manager is extremely nice and helpful. Highly recommend!!”
“Bekah was very professional and knowledgeable! Helped me through every step of finding a great option for a storage unit ! Highly recommend going and seeing her for all your storage needs!”
“Excellent customers service! Was quick in responding all my questions as a new tenant at the facility and very friendly encounter. Clean and a prime location in downtown louisville!”
“Rebecca was awesome at helping me with the entire rental process. She showed me one of the units so I could gage the size I needed. The unit and grounds were very tidy. It’s been awhile since I rented one and the app is so handy to use.”
“I recently had an outstanding experience with Kaye at Public Storage. Her customer service was exceptional; she was incredibly helpful, knowledgeable, and attentive to all my needs. Kaye went above and beyond to ensure I had all the information I needed and made the entire process smooth and stress-free. Her professionalism and friendly demeanor truly set a high standard for customer service. I highly recommend her for anyone needing storage solutions!”
9:30AM - 5:30PM
5600 Lucas Ave, Charlestown
Self Storage
“Sarah was amazing and she helped me with everything that I needed for that day with setting up a storage unit. Absolutely loved her attitude with everything I asked for.”
9:30AM - 6PM
3014 N Winchester Acres Rd, Louisville
Self Storage
“So easy and convenient. Did it on line the night before and drove up to the storage unit the next day. No problems. Clean and easy. I feel like it’s very secure.”
“Citadel is a great storage facility. Very clean and very professional, the fact that they allow you to use a moving truck a no expense other than the cost of gas is a huge benefit. Btw Pete is the man! I’ve got 4 storage units here and he has always taken great care of me.”
“Taylin was very sweet and understanding and helped me and my friend through the process! Since me and my friend don't particular know how it worked, we asked all these questions and her response was clear and helpful!!”
“We rented here for just over two years and recently moved out. The service was great and they were very understanding and helpful when we needed to move to a larger unit and then later moved back to a smaller one. Communication was always prompt and friendly”
“5 years ago we used this facility because of location and the staff was very personable. So I just(late September 2019) recommended them to a friend relocating to Louisville while they are looking for a house. They really are happy with the facility because of the security system and they can park right in front of their storage unit when they are there. Very reasonable rates and the staff has been great! Very accommodating!”
“I've rented at River City since Jan 2021. Chose this property due to cleanliness, temperature control, security and ease of access to units. Have experience with 2 other facilities in Louisville / Prospect. Following sale of home, my "good" furniture is stored here. While the facility itself is highly recommended, the Facility Manager, Lonnie Clark, is customer-oriented, helpful, reliable and has good communication skills. He accepts feedback from tenants and seeks resolution of any problems. He focuses on insuring the facility is safe, secure and has a genuine interest to make the property better. Strongly recommend considering River City if needing storage facilities.”
“Property has been amazing since Chelsea started. It is so nice to be able to get questions answered and see all the improvements to the site. Chelsea is 10/10 and makes the experience at Blue Sky 100 times better ?”
“We were so very pleased with our experience, Sarah was so helpful in our decision of size storage unit to rent!! She’s very proud of the facility she manages and keeping it safe and secure.Accomack Dr, Louisville, KY”
“Great experience . I stopped by today to get a unit .. Rick was fantastic !! He answered all my questions and concerns about my first time rent a storage unit!! Glad I did stopped by !! Give him a 5 stars review!! Totally recommend it !!”
“Rick and his team were absolutely fantastic! I cannot recommend them enough. They helped move a piano and made it as easy as possible. It took less than hour, the communication was great, the price was great, the transparency was great. I will definitely be using them for future moves.”
“I needed a place to store my household items in between houses for a few months. Lyndon mini storage was the perfect pick. The staff was always so nice and helpful. My deposit refund was very prompt and If I ever need storage again, this is where I will be going. Thank you!”
“Top notch storage facility! Highly recommend. Close to 10 year renter. Wouldn't go anywhere else! Ownership very involved in taking care of their customers!”
“This is my second time using this moving company. They are consistent and professional. Raphael and Giovanni were fantastic and treated all of my items with care. They made sure everything was assembled correctly prior to leaving.”
“We used Fenwick for over a year to store or twenty-five foot motor home under what's basically a pole barn with aluminum sides. Additionally we had 30 Amp AC power service. Never had a issue with the power. While we were shopping for the location we occasionally had an issue with unreturned calls but once we were there we had no problems. They billed us via our credit card monthly. I never had an issue with billing. There's younger gentleman who works there who went out of his way twice to really help us out. If we hadn't sold our motorhome we would still be there. Definitely a good and safe location for storage..The roads are maintained gravel. I wish they would install a keypad at car level...they are both at truck level. Other than that, no issues. Thank you, Fenwick!”
“My experience with storage express has been excellent. The reps quickly answer phones and respond to my request. Debbie went above and beyond to fix my storage account. I appreciate her patience and understanding of my situation. Thanks for all you do!”
“Clare is very friendly, and efficient. She is very responsive when returning calls. I can't speak highly enough of the storage facility, the cleanliness and the operations.”
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“Tom was so very helpful in helping us transition from an outside unit to an inside climate controlled unit, loaning us a lock for a week or so while we moved our belongings and informing us as soon as the inside unit was available. He’s an all round friendly and helpful person. Couldn’t be happier!”