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September 2024 by Jeanie Jones
Great service
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September 2024 by Starla Chaffins
Awesome dealership
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September 2024 by Curtis Pruitt
Staff was busy but still took time to recognize the service I needed. Cati was multitasking with a warranty issue but still got me in and out promptly. Appreciate the hard work
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September 2024 by John Boyd
Fantastic business, sales and finance folks were very professional and respectful!! I will buy from them again
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September 2024 by Pamela Carey
Always the best for sales and service.
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September 2024 by Frank H.
In Late July/Early August, I was looking for a new 2025 Toyota Crown Platinum in Storm Cloud. Initially, I wanted to buy a used Crown local to me, but the 2025 models came with new features that the 2023/2024 did not have. I looked at dealers local to me in Pittsburgh, PA and they wanted me to buy the 2025 model on their lot. I wasn't interested in Black, White, or Bronze Age colors that I could get locally. One of the local dealers gave me a discount off of MSRP, but lowballed my trade. After that experience, I went onto Toyota's website and found exactly what I wanted... but it was 350 miles away in Pikeville, Kentucky. I called the dealership on a Friday Morning and spoke with Elizabeth Yates. She was wonderful and worked on bringing a deal for their Crown Platinum to fruition. We worked the entire deal over the phone. After we reached a deal, the very next morning, I drove from Pittsburgh, PA to Pikeville... down and back in the same day. Once I got there, I met with Elizabeth to go over the features of the Crown. Sherry was also a joy to work with in finance. She had everything ready to go and was prepared. I was in and out of the dealership in about 1 hour's time. The only thing I disliked about this process was the plastic dealer advertising plate, dealer sticker on the trunk lid, and decal on the back window that also advertised the dealership. All of that was easily removed from the car when I got home, but was a minor annoyance with this purchase. Overall, I would make the drive and buy another vehicle from Walters Toyota tomorrow. The process couldn't have been simpler.
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September 2024 by Dora Blankenship
They are not only honest but helpful in providing answers and resources. Katie is always on point and wonderful to work with.
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September 2024 by Darron Ratliff
Great customer service! Easy appointment and fairly quick in and out!
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September 2024 by Beverly Ryan
Great service
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September 2024 by Jenna Smith
Beverly was an amazing saleswoman and helped me tremendously. I’ve bought several cars in the past and her patience and kindness through the whole process was unmatched. She took the stress out of the equation and made everything so easy. She helped me feel important and never once made me feel like it was all about “the sale”.
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September 2024 by Polly Begley
Great place
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September 2024 by Roger Williamson
Great service with great attitude!
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September 2024 by Cassidy Adkins
Absolutely friendly staff. Completely knowledgeable & will help you out.
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August 2024 by Eddie Holliday
Dustin Howard is awesome and does a great job!
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August 2024 by Patricia Crider
They are very friendly and do a super job taking care of my toyota!!
