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May 2024 by Lyndie Stark
Unreliable! Will say they are coming and then don’t call and don’t show up.
Started to open our pool, then said they would come back the next week to finish it, didn’t come, said they would come the next week, nope didn’t come again. 3 weeks later they finally came only to say I needed a new pump and left.
Schedule them to come out and replace the pump AND finish opening the pool. Verified 3 times on 3 separate calls that they would be coming on Saturday. Of course they didn’t come or even call saying they wouldn’t be there.
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November 2023 by Raven
We used to use Patco pools exclusively. But something changed. I am not for sure but have heard that new ownership took over. Whatever the case, the friendly service and fair prices they had offered before are no longer a thing. The prices have skyrocketed and the service has gotten pathetic. Thankfully there is a nearby pool supply shop up on 119 that has friendly, helpful service and fair prices. So no more Patco for our pool. Seriously though, insanely rude and expensive now. Patco won't last long at the rate they're going.
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September 2023 by Buck Koehl
I was an employee for a short time for Bob\Randy at the Paintsville location and the workers here was so dedicated on getting things done correctly and on schedule for the customers! We use to all huddle together in the morning before work and say a prayer to keep us safe sometimes owner Bob would join in prayer and Randy if he wasn't too too busy lol, was great memories looking back over 20 years now, hopefully the employees who retired are in good financial conditions from dedicating all the work abilities they had to Patco making it a very profitable business as I see the yearly revenues reported online.
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January 2023 by Glenda Mayhorn
Excellent service
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January 2023 by Bill Stapleton
I needed sand for my sandfilter, I had tried Lowes,but Lowes didn't have the right kind of sand.Patco had the sand.
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January 2023 by Jason Howard
Pikeville location very rude and inconsiderate worst experience I ever had in eastern ky
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July 2020 by Yo Momma
I called to simply get a price for a pool to try to make a budget. However, the woman that answered the phone was very rude and said in a hateful voice "we don't have any pools". I said yes mama I understand I just wanted a price for an oval style pool that's fifteen by thirty feet. She said I don't know why in a hateful voice and then started reading off a list of pools starting with their smallest round pool. I just hang up if they aren't willing to at least try to earn my business I will help them out with that.
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July 2020 by Martha Elswick
First time pool owner. Patco has been spot on with instructing me on chemicals, etc. My pool has been crystal clear since day one. Wouldn’t deal with any other place!
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July 2020 by Jonathan Browning
Peaceful and clean. Great place to nap.
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July 2019 by Gladys Bentley
Helped me find everything I need for my pool
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July 2017 by Louise Coleman
Very helpful knows what they are doing and nicest employees around
