-
February 2024 by Katrina Thompson
Gilberts always takes care of us with out Semi Trucks. They do a fantastic job. They are always prompt and communication is top notch.
-
January 2024 by Tara Holland
Excellent service, very prompt in finishing the job and made the car look 100% better after he did his magic.
-
December 2023 by Judith Holman
Excellent excellent job I had the interior only done and it looks like a brand new vehicle. They were punctual, professional, and my car looks amazing.
-
November 2023 by Corey McIlvoy
Had my Dad’s 2014 Nissan Frontier cleaned which was filthy. The job that was done on both the interior and exterior far exceeded my expectations. Will use Gilbert’s again!
-
January 2023 by Brandon Burch
Highly recommend! Quick turn around. Got my old beater looking great! Great price and service. 10/10Service: Auto detailing
-
December 2022 by Jayla Ranzy
The service was absolutely amazing. The workers are nice and my car seats never looked better. I highly recommend them
-
September 2022 by Kory Gardner
To make this short for the people who don't want to read it all: I do NOT recommend Gilbert auto detail. Chris's service is sub par compared the equal priced competitors in the area. I took my car to get an interior only detail and after I was able to get the car home and take a closer look there were obvious spots completely missed. I had previously swept and rid the car of any objects, also removing some trim pieces to get some harder spots, and those pieces were placed in the trunk(by me) and never cleaned by Chris. After expressing some dissatisfaction with Chris he agreed to have me bring the car back. We made a time and dropped the car off and I had pointed out a few spots that he missed and that I was not willing to overlook not being done. I told Chris that the headboard had some obvious markings on it and the visors were also dirty from peoples touching. Attached are some pictures after the first visit. His website states, "from the headboard to the floorboard, inside your vehicles interior is cleaned, sanitized, and restored to be as "like new" as possible." This is not what we got. After having the car cleaned twice there are still spots that have been missed (obvious spots and spots we mentioned that were missed) and the headboard looks like the plastic trim may have been touched without the fabric having any sign of cleaning done. We had acquired this car with a previous owner not having taken care of it very well (including smoking), so we had taken it to Chris so he could take a better look at it and get an accurate idea of the time and effort he would need to apply to our vehicle to get what we were looking for. We were told we would get the advertised price of 209.99 for a mid size SUV. There was an unexpected shop fee of about 10 dollars ,that I was fine with paying, and 45 dollars for the HVAC system. Mentioning the smoke, our HVAC was treated as well, and after a week the smell in the car was starting to become more noticeable.EDIT: owner replied to this review and I reached back out to try and see if they would make things right. I have called for two days, left voicemails and sent an email to them with no reply. I am being ignored at this point. It's sad to see a business that only thrives off of customers treat their customers like this. I have lowered to one start and they don't even deserve that.Services: Auto detailing
-
September 2022 by Ben Lancaster
Chris has cleaned my company's fleet of vehicles including one that has twice been prepared for a car show, so that makes a total of seven. Each one has exceeded my expectations and I happily recommend his services to everyone.Services: Auto detailing
-
September 2022 by Al DiTucci
Highly recommend Gilbert Auto Detail. Chris did an excellent job of cleaning up my somewhat neglected 4 yr old car. Thoroughly cleaned inside and out. He even got every trace of dog hair out!! I was going to trade it in but he did such a good job I think I might keep it for another year or two. Local business worth supporting.Services: Steam cleaning
-
May 2022 by david fuchs
I just had exterior details on two vehicles, and could not be more satisfied. There was an issue with a third-party rim repair service, and they made it totally right even though they weren't the least bit at fault. All that and an incredible value. Make your appointment today!Service: Auto detailing
-
May 2022 by Phoenix Frankenfield
My car interior was about as bad as it could get when I dropped my car off to Gilbert Auto yesterday. Six years of negligence and poor husbandry created the perfect storm that was my interior. When I picked it up this morning it was like someone gave me a new car. The difference was astonishing. I have been given another chance to have a safe and clean space for myself and my first baby who will be here VERY soon. Thank you for all the hard work put into this transformation. The ticket price was more than reasonable for the level of labor and expertise placed into this job. Thank you, again.Services: Auto interior vacuuming
-
April 2022 by holly clark
Did a fantastic job. My Tacoma hasn’t looked this good in years. Fast service and easy to work with. Highly recommend.Service: Auto detailing
-
October 2021 by A S
Great experiance all around. Great service, flexible options, fantastic stain removal. Kids...I had not treated the stains for fear of setting them in more. My light tan colored seats look new again. They even got the ink pen stains out.Interior and engine detail. Looks sharp and clean.Services: Auto detailing
-
September 2021 by Jeremy Brown
Scheduled an appointment to have my windows tinted last week. Friday comes and I drop my car off and put the key in the box. No calls all day and then I start calling the shop with no answer. Had to arrange for my kids to be picked up at daycare and a spare key brought to me so i could get my car. Had to schedule 2 rides from coworkers to pick me up and drop me off. Finally heard from the owner on Saturday afternoon and wanted to know if I was able to get my car. Owner was in a auto accident Thursday night (which i understand things happen outside your control) and was not able to work on Friday. During the whole process of leaving voicemails and messaging on Facebook, the only message that was conveyed was “sorry i couldn’t work on your car, I was in an accident. When would you like to come get your key?”. Nothing about rescheduling the appointment or offering to “make it right” (I didnt want it for free, I expected expediting my car to the top of the list). Had to schedule time on my lunch break to drive back out there again and pick up the key. While there, again informed me of the accident and wanted to me look at his bruises. Was expecting something along the lines of rescheduling or how can we make it right? Just assumed that they lost the customer. Had they explaIned what happened and offered to open up on the weekend or maybe offer to reschedule we probably would have just done that. But no calls what so ever or any show of Customer service has left a very bitter taste. Best of luck to everyone else who uses them in the future.
-
August 2021 by Destiny Abell
Chris and Jenni did an amazing job on my Civic. I had glass in my car from a busted windshield and they got everything out and did a great job detailing the entire car inside and out. I'm a perfectionist, so I'm usually hard to please, but I am thrilled with their work.Service: Auto detailing
