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January 2024 by Josh D
No follow through poor customer service
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November 2023 by Ramona
Always a great experience
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October 2023 by T G
Nonchalant staff that project there opinions on clients
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February 2023 by Sally Moon
This branch has been my main bank since 2005 and while they have had a lot of staff changes, the quality remains the same. The only thing that I’d say should be changed is to bring back the Saturday hours.
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February 2022 by Denise Morella
I’ve been having trouble sleeping lately so I opened an account online at about two in the morning. I chose US Bank because I googled veterans and military banks and US Bank came up. I needed a local bank because USAA could not meet that need. U.S. Bank had a free checking account for veterans. I did everything early morning. The next day I called and talked to a employee named Brittany. I needed some papers notarized. She was available at two and did that for me right at the James Sanders branch. She was very nice she gave me a little tutorial on the mobile app gave me her card. She said if I ever needed anything to call her personally. I’m really enjoying this Bank so far I love the personal touch that’s for sure!
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April 2021 by Aaron Perdue
Very long wait time
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February 2020 by Anita Ross
Is this the manner in which ALL your employees speak to clients. Due to Lucas Bremer’s name calling....consider moving my account. Being labeled “boomer” is extremely hurtful to me I’m just a customer that has many bank options
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December 2018 by Brittney Woods
I always have a good experience going into this branch. Gary is the best bank teller who is always smiling and kind! It’s not awkward and uncomfortable like it can be sometimes at other branches.
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March 2018 by Derek Englert
The staff are always nice and helpful. If I have a problem, they are quick to help fix it.
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December 2017 by Brittney Davis
I always have a good experience going into this branch. Gary is the best bank teller who is always smiling and kind! It's not awkward and uncomfortable like it can be sometimes at other branches.
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November 2017 by Stephanie Hawkins
Great staff. I had some problems and they went above and beyond to help me. They are the best
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January 2015 by Jason Ingram
Poor service bank manager at the tyler park office would not give me account info.. and I'm the owner of the account.. Bad service beware
