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September 2024 by Dalton McCoy
I want to start off and say that the only positive experience I've had with Sleep Number up to this point is when they were selling me the mattress in store. Since then my delivery date has been canceled 2 times. Both times they canceled within an hour of when they were supposed to be there. So now I've missed 2 days of work without pay due to some ignorant excuses of why my bed can't be there. The first time I was informed it was because a tech had called off work. Two weeks later because the warehouse where the bed is stored is closed. Next scheduled delivery is 9/9 so we will see what excuse they have then. For a company that has been in business as many years as they brag about, they should have all aspects locked down. Also to add Everytime they cancel the next delivery date is at minimum over a week away. No compensation offered for anything just a lousy apology. Would not recommend
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May 2024 by Ray Bays
Had a wonderful experience! People were very informed and friendly! Will go back to buy other things !
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March 2024 by Dumplins Dumplin's of Murray
Highly intelligent salesperson, knowledgeable and helpful
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February 2024 by Kurt Jackson
These folks know how to treat people. Highly recommend this location.
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February 2024 by Teddy Kollenberg
Wish I could give no stars. Rescheduled on me twice with reasons they couldn’t agree on. Terrible customer service and delivery, 0/10 buyer beware
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December 2023 by Richard Stephens
Purchased our Sleep Number bed in February 2023 and already having issues. Bed will not connect to Bluetooth or WiFi. Called tech support and they just send broken links, call store and they say they will call back in 5 minutes. It's been at least a couple days and when I call now it sends me to voicemail. Highly recommend not getting a Sleep Number bed.
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November 2023 by Jessica Edwards
Great place to get what you need for a relaxing afternoon or a great nights sleep!
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October 2023 by Katie Hanes
Great Customer Service. Always helpful and friendly.
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October 2023 by Madeline W (madzmado)
Great service too expensive for my taste
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July 2023 by Laurel H.
we purchased 2 sleep beds from sleep number in Paducah Ky, and we had a great experience there and I would highly this store for your sleep number needs! we have a i10 with the adjustable base and believe you me , it's worth every penny! they are expensive but they will set you up on a 3-4 year payment plan with zero interest , you can't beat that!
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June 2023 by Heath O'Bryan
Friendly and knowledgeable staff!! They weren't pushy towards the product and explained everything in a easy and understandable way!
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April 2023 by A Rone
Our sales representative was very knowledgeable! He wasn't pushy, allowed us to try all models and answered all of our questions. We look forward to getting our bed delivered in the next month!
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March 2023 by Clara Stanton
I loved my experience and the sales clerk was very helpful. It was a fantastic experience.
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March 2023 by Cathy Collins
Excellent service and explanation about their products. We love our sleep number bed.
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February 2023 by Shelia J.
I was waited on by John, the Paducah store manager. John was amazing! He was very knowledgeable, helpful, and addressed all of questions and gave information I didn't know I needed. He explained everything in detail. It was a great experience.
