-
December 2023 by Makala Taylor
Your money is not safe here! The tellers do not have the attention to detail required to make sure your money is deposited into the correct account. Multiple times they had deposited my money into someone else's account with the same name as me. When I called to resolve the issue I was treated very rudely. Independance bank did not take responsibility for their mistake that their tellers had been making neither did they treat the situation as the big deal that it is. Instead they acted like it was a common problem for people's $ to get mixed up. Although they did return my money I don't feel my money is safe here since this is the 4th time they deposited my check into someone else's account over a period of about 9 months.
-
September 2022 by Chris Hill
Bob Wade is great for all your commercial banking needs.
-
July 2022 by Chris Barton
After 4 years of banking with them I took a 5000 dollar check to be cashed and deposited they said because my account had overdrawn twice they couldn't cash it they had to to put a
-
February 2022 by Glipglop C137
I have no idea why you changed your hours to where you close at 4:30 instead of 5:00 but I'm utterly disappointed.
-
July 2020 by Dr. Cuddles
Very nice and conveniently located branch. Very nice staff and management with great opportunities for various accounts for business or personal use. I highly recommend it!
-
June 2020 by Marshall Beavers
Some of the best support possible I recommend them to anyone
-
May 2020 by Jeremy Hayes
Excellent customer service.
-
March 2020 by Christin Joy
My money is wired to my savings when I get paid. Supposedly your only allowed to transfer to your checking only 3 times a month however iv been told by nobody that this was the case, I woke up to a (closed) savings account. Thanks Independence for the heads up??
-
September 2019 by Jeff Richard
We love this bank! Location on Broadway is always extremely helpful and friendly. They are very community-minded, as they invested in local non-profits every month for a year, promoting and putting their time into awareness of good in our community. Thanks, Independence Bank!
-
July 2018 by Jessica Edwards
So I just walked in to open an account here in Paducah Kentucky and the woman was extremely standoffish she couldn't tell me any information about the account as far as fees how overdraft works and they won't even offer you overdraft protection and threaten that if you overdraft three times in a six month period, They take away your card and make you pay $100 fee to get it back.
-
November 2017 by Jason Hines
Friendly people, and great bank.
-
June 2017 by Jakeandtessa Winn
Great bank! Friendly!!
