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November 2023 by Rock
A little busy and a little expensive. $25 for a one time car wash seems steep. Bottom price is reasonably cheap but you get much less. Even with the expensive package it left a lot of water on the car and dried into water spots.
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October 2023 by Lori Bailey
I pay unlimited for best wash each month and it never is clean! I just left got on the highway straight home on a beautiful day walk around my car and this is how it looks! Pitiful job lately every time for the price of the best wash they have! Pretty sad I’m a single older woman on limited income who just wants a clean vehicle! Bug guts nasty wheels scratches from the tire shine section in my wheels headlights dirty fender welds etc can go on !!!!
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October 2023 by The Fox King 7500
Will never return! The car wash doesnt get your car clean and it ripped off my taillight cover and they would not fix it. I know several people who have had damage from this car wash and they didnt pay to get it fixed. Only reason they got 1 star is because 0 isnt an option. Be prepared to pay when their equipment damages your car
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October 2023 by Ralph Byerly
Car still had dirt marks all over after using the wash. Pretty much had to use their spray and towels to hand wash my car in the parking lot. Had to move to several different vaccuums to find one that works. Do better!
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August 2023 by Lily Chapman
I am beyond upset that I spent $25 and drove away with my car looking the way it did. I was super excited because this is my new car & I wanted to go above and beyond with the wash.. but this is so disappointing. I will never return here. The more I look at my car, I get more upset. I dont expect perfection, but I do expect to get $25 worth of a car wash, and this is as if I went to an old raggedy place with no extras.
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August 2023 by Sharla W.
I went in for a single car wash in May. An employee took my credit card and put it into the machine. I found out two months later that he signed me up for monthly service and I had been charged for two months. This is crooked and immoral. When I contacted the company about it, they canceled the membership I didn't request but refused to refund my money. They are thieves! I would give a 0 rating if I could.
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July 2023 by Lourdes S.
I had a subscription for this car wash, and the machine caught a piece of my back bumper and pulled it off completely. I filed a report and they said they would look at video and get back to me. I called them 6 days later and I received a form letter telling me that their machines weren't at fault. I had to turn it in to my insurance and pay my $500 deductible. Since then, I've heard horror stories from people of damages and they refuse to to be responsible and fix damaged cars. I also asked for video and they refused to show me. BEWARE OF FINISH LINE
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July 2023 by Seth Carroll
Visited the car wash as normal last week, when they left their podium unattended right next to the gate with incoming cars. While waiting for the car in front of me to pull forward, said podium falls over on my car resulting in deep scratches. 5 days later their incident department comes back stating that it was an "act of god" and they will not cover any damages but stated I was welcome to take them to small claims. After the company sent me an email I attempted to contact their customer service to discuss, only to find my number blocked. I reached out via 3 other phones on the same plan to confirm. Hopefully small claims will cover my supplies to wash at home from now on.
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June 2023 by Dave Ball
When they brushed your grill and window it helped 100% to have a chance of a clean front end. However, they don't take pride in their service anymore and it shows !Downsizing has been their downfall and Southside Paducah management has gone backwards since the new management took over !I used to give these establishments 5 stars but, with all businesses, cut backshave lowered their standards !Sorry but truth is offensive to most but training and hiring could really benefit all businesses today !Pictures are after 2 washes back to back !
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May 2023 by Dani Mag
Gets your car cleanI definitely suggest the membership if you are going to wash your car more than once in a month it makes the price much better per wash
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May 2023 by Crystal Bailey
Many of the vacuums don’t work. The ones that do are not very strong. They do have windex, all purpose cleaner, and damp towels!
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April 2023 by Frederick Noel
I always have a good experience with finish line, the free vacuum and cleaning supplies make I cheaper to have a car wash, fast friendly service!
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March 2023 by S.L. Berres
Previously gave 5 stars but recently they have stopped using a power washer on the front and back end of the vehicle. The wash is no longer as good as it once was due to this change. I will still use their services but this is disappointing...
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February 2023 by Jeremy Hudson
Great place to go fast get your car clean free vacuum
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November 2022 by Curstvex
This is the most fun finish line to go to. They’re always smiling or that one lady puts a :) on my driver window when she sprays the stuff on my car! Great experience every time
