Dillard's offers a variety of products and attentive customer service. Customers appreciate the helpful staff, especially in the purse department, where employees are friendly, knowledgeable, and willing to assist. The store features a good selection of cologne, with popular options like Paco Rabanne Phantom that many find appealing. While some shoppers experience issues like limited stock or difficulty finding items on shelves, others enjoy the shopping experience and sales, especially in the junior department. Overall, Dillard’s is known for its friendly staff and quality products, making it a go-to place for fashion and fragrance needs.