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August 2023 by David Creason
It was a great experience. Grace and Grey are very good explaining the phone and all the different apps that are out there.Again I just want to say what fine young ladiesYou have in your store. They are very good at what they do!
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July 2023 by Geneva Flores
This cricket store has the best customer service!! Grayce answered my Facebook post about a question about finding a carrier with good reliable data service in my area (Metropolis Illinois) she even private messaged and answered all my questions about the best plan. I meeded to get my service on a Sunday and she recommended her coworker Olivia to complete the service. Olivia was very helpful and friendly too. She got me set up in a timely and friendly manner. Great customer service from from everyone at the store!! Highly recommend
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January 2023 by Tony Tyler
Okay seriously these guys totally rock..!!! every time I need something they help me and have such a great attitude and are fun to talk to .Not sure how they are so happy and helpful dealing with the public every day but they just have an amazing positive attitude..!!! Thank you guys so much.!! Best location in the country I have ever dealt with!!!!!!!.....
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October 2022 by Gordon Powers
I had to go buy a new phone after mine finally gave up on me. Had a few setbacks due to most the info I needed being on my phone which couldn't be accessed. Sara Tabers was the sales person and was incredibly helpful. I was in the store about 20 minutes before closing time and she still had great customer service despite being late getting out of work because of me. 5 stars for sure.
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October 2022 by Jeremiah Decker
Update: This is the best cell service ever!!
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May 2022 by Amy Waid
The only cellphone store that carries cases for a S20 FE 5G.
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April 2022 by Diann Shuecraft
Great way to save money on family plan
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January 2022 by Ken Martin
Best phone service in the area..
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December 2021 by Catherine Boswell
We had the most pleasant visit and assistance provided by Sean at the cricket store in Paducah, Ky, today. Sean was patient, kind and spent much time helping 2 senior ladies’ solve a problematic phone issue. There was no obligation for him to go the extra mile and I can assure you, the next time I update my cell phone, I will visit Sean at Cricket in Paducah. Helpful Service so unexpected these days and I, cathy Boswell & Janine Shipley are so grateful for Sean and his assistant’s help and patience today.
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November 2021 by Rhiannon Wieting
Cricket wireless as a whole is a very good company, but I will never be back in this store again. Basically I switched to a different plan and then the woman there wanted me to pay for the original plan. No, I've done this before with the company without any problems before, but honestly she didn't want to do her job and wanted to jip me out of my money.
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September 2021 by Darlese Powell
They were really nice and very helpful answers my question and about the watch.
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September 2021 by Samantha Marie Bowen
they're an amazing cell phone place
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March 2021 by brittany lee
Quick and friendly service. Affordable. Great deals.
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March 2021 by Maurita Smith
Love my service & help.
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March 2021 by deaconj
Rude staff!!!!! Will go to the mall store for now on. If it doesn't change will go back to metro pcs forsure
