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January 2024 by Catherine Vinson
Great service very knowledgeable and helpful
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September 2023 by Mary Sanders
Friendly staff and the loan process was a breeze. Everything was explained to me and my questions were answered with simple understandable answers.
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August 2023 by Austin Nelson
I always have a great experience with Banterra. The Paducah locations have the friendliest and most competent staff. They made everything so easy and enjoyable.
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July 2023 by deidra williams
Hayden was very friendly and a pleasure to do business with. Her customer service skills are refreshing.
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June 2023 by Alanna Zeiler
Love the team at Banterra so much. Tasha, Alyssa, and Sara are always so helpful. Can't say enough about how wonderful it is to have a knowledgeable and friendly group helping me manage my accounts. Highly recommend!
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June 2023 by Nick Rodriguez
Banterra deserves a five star rating! Their exceptional service, friendly staff, convenient digital banking, and commitment to customer satisfaction make them stand out in the banking industry. Highly recommend
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June 2023 by S.W.A.T
Always a good and easy banking experience with the team at Banterra! Nothing but amazing customer service and family like care!
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June 2023 by Mercedes Coleman
Great place to bank and great customer service!
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May 2023 by Tara Lasley
I arrived to make my mortgage payment & the online hours were different than the actual store hours. Alissa (I am not sure of spelling) offered to take my payment for me across town, since she was going that way anyways.I thanked her & thanked her. Because I was going to have to drive across town and hopefully have enough time to get back to this side of town to not be late for my daughters gymnastics.Several staff members at that location helped me in a couple of ways.But in my book, She is a real MVP and deserves recognition for going WAY above & beyond to help this momma out.So, Thank you again Alissa your kind heart won’t be forgotten
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March 2023 by Michael Henson
Always very friendly and helpful.Thanks
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January 2023 by Richard Otte
Alisha was very helpful and informative.
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June 2022 by morgan peck
Wonderful service very friendly and very helpful. They go out of their way to accommodate you. I really am pleased to have switched from paducah bank to Banterra Bank. Sincerely Mrs peck
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March 2022 by Barry Girten
O.M.G.! Jaydyn made everthing work smoothly. A very welcoming staff. Love that original hometown feel, personable. I have to give a thanks to the person who made the recommendation.
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March 2022 by Victoria H.
I've been banking here for years. The staff is friendly and helpful. And the online banking is great, too.
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April 2021 by Bobbi McGee
They quickly opened our new account, and we were very pleased with the exceptional service they showed us as customers of Banterra Bank.
