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March 2024 by Olivia Burr
Fast, courtesy
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December 2023 by Jerry Gray
Brad was a pro all the way!! Upon his arrival- I explained what was happening and he went right to it and had us up and going in no time!
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December 2023 by Fast R1
Great communications from the consult to the installation. Super clean install and an extraordinary product. Sensors cover a building wirelessly from about 300 feet away. Panel and phone app are fast and well thought out. Top notch!
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November 2023 by Resistant Roofing
Brian has been very helpful with our install and coming right out to fix the issue that we had (was our fault with our WiFi, not his -and he still corrected it ) he even went above and beyond fixing some other small things that I could have been directed to do myself, with the app and personal settings. He Took his time and was very professional. Jennifer has stayed on top of everything as well from selling the system and scheduling and getting us the extender we neededPrice is very reasonable, and camera systems are awesome. Would recommend ?
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November 2023 by Summer Hammrich
While I have enjoyed having peace of mind that comes with having a security system, I find it ridiculous that I hade to have 3 separate service calls for battery issues. Especially when the tech said he changed all of the batteries on the second visit. I feel like there should be an annual “maintenance” visit to avoid simple issues such as this.
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October 2023 by Judy Clayton
Your security personnel are both professional and personable. Brad Boulton has to be the most patient person I’ve ever met. He is a great asset to your organization.
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October 2023 by Morgan Roth
Derek and Team always strive for perfection, which is critical w home security systems providers. Always professional, on time and thorough.
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September 2023 by Marilyn Wright
We have had excellent customer service, very satisfied with our current equipment.
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September 2023 by Karen Nasseri
Technician called to confirm arrival time, got here on time, very professional and friendly and fixed my issues.
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August 2023 by George Milam
The service technician was very cordial, knowledgeable and willing to share the intricate technical facets of the system to help us better understand how everything works. He was very efficient and courteous as he successfully addressed our issue. This was a very positive visit and he appeared to be a very valuable part of the Vector team. Excellent in every way!
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August 2023 by Linda Lou Franklin
I'm so impressed by sales and coordinator Jennifer and installer Brian, both very helpful, knowledgable and prompt. And good at listening to me. Although I will have to up my internet strength to get all my cameras working, I do have 2 cameras and a smart doorbell going immediately, which is a huge help.
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August 2023 by Donnie James
My tech was on time very courteous, new his business and took care of me with the utmost professionalism!!
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August 2023 by Thomas King
Most awesome and sincere company. Thank you so much! They are involved and knowledgeable. Garrett goes the extra mile to make sure the customers concerns are addressed and promptly taken care of. Everyone of the sales and technical employees are courteous and knowledgeable. All around great staff at the Paducah branch. Way to go ADS!
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July 2023 by Jeanette Rudy
ADS technician MICHAEL was very prompt and professional in addressing and correcting our LOW Battery problem.Thanks also to store manager DEREK for fast, professional service.5 STAR review for this encounter today. THANKS
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June 2023 by Teresa Field
The technician was very professional and helpful. He did a great job. Thank you
