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November 2023 by JW
Always knowledgeable and Always kind.
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October 2023 by Patalyn Williams
Love it
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October 2023 by J. K.
Great place to drop off packages after work. Friendly service. Very helpful.
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September 2023 by Krysty Salinas
The UPS package was one of the best but in a few months it is getting worse, they left me the notification on the first day that it had to be delivered and I went to see and the package is not where it should be???
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June 2023 by Larry Cronin
I can't find a package to pick up nobody wants to tell me nothing.trucking number in everything.
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May 2023 by Paul Cross
Pleasant experience. Very nice personel.
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March 2023 by Tracy Cassaday
Supervisor here is very nice but wouldn't need to have driven 30 minutes here if the driver hadn't marked our home because he was scared of our dog. Just silly! Not happy with UPS at all.
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February 2023 by kim burks
My experience was nothing short than amazing! I had a very important package delivered, but it needed a signature and I didn't know. Got ahold of UPS told them my story, I was diagnosed with breast cancer and going through chemo, my mamaw just passed and the important package was my wig. I was told the driver would be at the warehouse around 6pm and I could come get my package. I arrived at the warehouse, I was an emotional wreck at this point, my brother came with me and as soon as we walked in a lady named "Sharon Smith" greeted us, sharing her story of breast cancer and giving me hope for my journey! The UPS driver had pulled my package to the side for easy finding! I can't praise "Sharon" enough for helping me that day, giving me so much information on her journey that I will use along the way of my own! Sharon gave both my brother and myself hugs and prayers when we left. It was almost like it was meant i missed my package, to be able to meet my new special friend "Sharon Smith"!
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November 2022 by Rocky Maddox
Racism from the supervisors Brian and Tim. There is a online petition and story circulating. Class action lawsuits conversations and all. Check it out online thanks everybody. That place is poorly ran btw. I have pictures and videos of everything.
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October 2022 by Charles Martin
I was able to find this place in the yellow pages.
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October 2022 by Patty Adamic
Tried to call for a long time and couldn't get anyone.
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August 2022 by I EAT ASS
I had paid extra for a specific delivery time and day. My package is now several days late after paying extra and I have spoken with ups customer service twice with no help. So I’m now SOL with getting my package when I actually needed it.I’m still waiting on my delivery with my delivery estimates being missed each passing day.
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April 2022 by Aji Maulana
I'm really worried that my package hasn't moved for 4 days, it's clear that the package is in the UPS Kentucky warehouse
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January 2022 by Michelle Haney
I think it's disgusting that a person who has blatantly said to numerous people that she has figured out how to steal packages is employed there. She has active warrants for her arrest. She and her brother, who works there as well, are grifters. Out and out thieves and liars. As long as they're anywhere near packages I'm telling everyone NOT to ship or receive things via UPS. They won't stop their criminal behavior while opportunities are in front of them.
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June 2021 by Ed Zausch
They had a package that they tried to deliver 2 days in a row. Signature was required. We weren't home. So, even though the sticky note paper said they would try tomorrow they didn't. Then they said the house had wrong number, but it didn't obviously b/c the driver found it the 2 days prior. Driver just got frustrated and said that about the address b/c didn't want to mess with it anymore. Now it is sitting in Owensboro. I tried to get them to redeliver it but customer service agents online would respond, but the chat would get cutoff after they said they would be right back. Everyone on both ends was cordial, but cordialness isn't needed, just my package.
