Pro Nails offers a variety of nail services, including pedicures and nail cuts. Customers praise the shop for their ability to create many different nail designs, from engagement and wedding themes to Pinterest-inspired styles. The staff is known for doing beautiful work on nails and gel pedicures, with many clients receiving compliments that last at least four weeks. Customers often request specific technicians, such as Joey for simple designs like ombré or chrome, and Ruby for more creative, freestyle nails. The shop is appreciated for their genuine and friendly staff, who take pride in their work, even if waiting times can sometimes be around thirty minutes. Customers feel that the overall quality and design options make the wait worthwhile. However, some frustration has been expressed about billing issues, with one customer being charged more than expected and noticing an extra $10 fee after their visit. Despite this, many still recommend Pro Nails for their nail design skills and friendly atmosphere. It should be noted that the salon does not offer eyebrow waxing.