O'Reilly Auto Parts store #1311 in Owensboro, Kentucky, located at 2318 New Hartford Road, is known for its helpful and friendly staff. Customers appreciate the knowledgeable team members, especially those in the back handling commercial parts, who make it easy to find what they need. The store offers a wide selection of parts, tools, and accessories, often having what customers are looking for, with quick availability and next-day delivery if not in stock. The store provides useful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums and offers a free Loaner Tool program for one-time projects, with a refundable deposit. Staff members are consistently courteous, professional, and willing to assist, whether it's helping to find the correct antifreeze or troubleshooting car issues. Customers have noted their positive experiences, including assistance with battery purchases, tire inflation, and project advice. The staff are honest and caring, often going beyond just making a sale to help customers with specific needs. Many customers consider this location their go-to for auto parts and service, citing the quality of service, friendly atmosphere, and helpfulness as major reasons. Overall, O'Reilly Auto Parts in Owensboro is highly regarded for its helpful staff, reliable service, and wide product availability, making it a trusted choice for vehicle needs.
