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“Mak was great to work with and very knowledgeable on what our best deal would. She had everything from my old phone moved to the new in under an hour. Received great customer service at the store on Frederica St.”
“These guys are awesome. Had multiple phones fixed by many others and these guys are top notch. Busted a cheap screen a place put in for me and said they “cleaned” the charging port. The Charging port had been out on my phone for a year and these guys fixed it right, definitely will be going back if I need anymore help”
“Dakota, was very welcoming to me. He is also a great successful salesman, he sold me a new I phone, wall charger, wireless charger pad, screen saver, and case for my phone!! He took his time with me and explained everything about my new phone so I could understand how it works!
Thank you Dakota, for being so helpful. Dakota is definitely an asset to AT&T!”
“I typically dread visiting the cell phone store; however, this experience proved to be quite different. Alexa, upon walking in the store, had a very welcoming personality and a true desire to help me to find the best answer to my problem. Thank you for standing out and exceeding my expectations. The respect you gave towards me and even the other employees spoke volumes about you. Your attention to all of my questions and concerns was greatly appreciated. I never felt rushed and it was important for her to make things just right for me with no pressure at all. Upon leaving, I noticed that she was the manager and this was encouraging that this is the standard that she personally sets for the other employees as well as herself. Thank you Alexa for raising the bar in a day where customer service is fading. You represented T-Mobile very well and I hope it does not go unnoticed for you. Lastly, I truly appreciated your positive energy and spirit. You were refreshing! Thank you for making this transaction very positive.”
10AM - 7PM
3525 Frederica St Ste 1, Owensboro
Mobile Phones
“This is a damn good phone company to have. I've never had a dropped call or interruptions. Plus customer service is always there when I need them. 5 stars baby.”
“Great retailer for cell phone accessories and service. I was able to walk in with my brand-new phone and walk right out with a nice protective case and screen protector. The sales associate was even kind enough to install everything for me. I'll happily refer friends and family to shop here any time!”
“Great & Honest. Fixed my Xbox & I accidentally left a game inside & it was still there. Just one of those little fears you get sometimes, & I can say they’re great people & got everything done that they said they would. Highly recommend??”
“I think more people in Owensboro, Daviess County, and even the counties around it need to give T-Mobile and Metro another chance. Sure, Metro's speeds are 4x slower than their parent, T-Mobile, but I'd recommend it if you don't care about speed. Also both Metro and T-Mobile are cheaper than Verizon and AT&T. And also Cricket throttles their data so it gets slow after a set amount of GB. But on Metro, it's a higher amount. So I recommend”
11AM - 7PM
3114 KY-54, Owensboro
Mobile Phones
“Byron the other lady associate were very helpful and very patient in answering all of my questions. They took the time to explain everything and I felt very good about switching to T-Mobile.”
“I use this service rarely have a problem with signal or anything else with cricket. I had a issue with a bad phone i had bought a factory defect. The staff worked very hard with corporate to fix my problem. They staff at the store is outstanding and will go the extra mile to help you!”
“I am not a metro customer, just had a phone from that service and needed unlocked .. the employees were so nice and understanding. And before I left, I was proven the fact that I am totally being ripped off in my plan I've had for years now! Definitely going back!”
“Austin (district manager) at the MetroPCS location on West Parrish Ave was great and very helpful, he immediately notified me of discounts and helped me pick out a phone fit for my needs. I highly recommend MetroPCS not only cause of their service but staff as well.”
“My husband and I were recently in the AT&T store in Owensboro, Kentucky on Fredrica St. The lady that helped us, Madison, was very helpful and her attention was on us and our phone issues. Madison explained everything thoroughly without making us feel ignorant. When we left the store we both felt like our phone issues were handled and she also introduced us to our new Apple Watches. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”
“Although a bit busy, I was impressed with the service I received. The agent quickly set me and my family up with new mobile service and even found a way to lower our internet bill - that's what I call above and beyond service. I would suggest that incoming customers make an appointment before visiting, as this is a very busy store.”
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“Service was great after we got wasted on but only had one person working so took over n hr to get seen not the employees fault but there should never just be 1 person”