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“Mak was great to work with and very knowledgeable on what our best deal would. She had everything from my old phone moved to the new in under an hour. Received great customer service at the store on Frederica St.”
“These guys are awesome. Had multiple phones fixed by many others and these guys are top notch. Busted a cheap screen a place put in for me and said they “cleaned” the charging port. The Charging port had been out on my phone for a year and these guys fixed it right, definitely will be going back if I need anymore help”
“Hello I just want the manager to know the two people who help me out the most in the store is a girl with blonde hair and a man he said his name was Corey they help me out all time time I go in there they need a raise they know what they are doing the old lady she always don't know what I want and says the don't have it thanks Corey”
“Came in there on a snow day and couldn't believe it was open. The manager had told his staff to stay home and not worry about getting on the icy roads.he went above and beyond to help me get a new phone and case. Couldn't of asked for better service.It was much appreciated”
“I typically dread visiting the cell phone store; however, this experience proved to be quite different. Alexa, upon walking in the store, had a very welcoming personality and a true desire to help me to find the best answer to my problem. Thank you for standing out and exceeding my expectations. The respect you gave towards me and even the other employees spoke volumes about you. Your attention to all of my questions and concerns was greatly appreciated. I never felt rushed and it was important for her to make things just right for me with no pressure at all. Upon leaving, I noticed that she was the manager and this was encouraging that this is the standard that she personally sets for the other employees as well as herself. Thank you Alexa for raising the bar in a day where customer service is fading. You represented T-Mobile very well and I hope it does not go unnoticed for you. Lastly, I truly appreciated your positive energy and spirit. You were refreshing! Thank you for making this transaction very positive.”
10AM - 7PM
3525 Frederica St Ste 1, Owensboro
Mobile Phones
“This is a damn good phone company to have. I've never had a dropped call or interruptions. Plus customer service is always there when I need them. 5 stars baby.”
10AM - 8PM
3114 KY-54, Owensboro
Mobile Phones
“Come see Nick at the Hwy54 tmobile! Got an ipad and it was super easy! highly recommend! very friendly staff! Can’t argue with a free ipad with unlimited data!”
“Great & Honest. Fixed my Xbox & I accidentally left a game inside & it was still there. Just one of those little fears you get sometimes, & I can say they’re great people & got everything done that they said they would. Highly recommend??”
“GREAT STAFF! Knowledgeable, patience, friendly. Not just a sale and they are done, they help with upkeep questions without being irritated with customer. Got a problem, stop pulling your hair out... Pop up adds make you want to throw your phone against the wall? These skilled phone doctors can help you.”
“I think more people in Owensboro, Daviess County, and even the counties around it need to give T-Mobile and Metro another chance. Sure, Metro's speeds are 4x slower than their parent, T-Mobile, but I'd recommend it if you don't care about speed. Also both Metro and T-Mobile are cheaper than Verizon and AT&T. And also Cricket throttles their data so it gets slow after a set amount of GB. But on Metro, it's a higher amount. So I recommend”
“I purchased my mother a memory phone and took it to this location. Crystal was absolutely wonderful! She took the phone and got it totally ready to use. I would have never been able to do it. My mother has always been treated very well at this store. Crystal is just excellent in her knowledge and customer service. The family is pleased with our phone plan.”
“This one is a lot better than the one on West Parrish they will charge you for extra stuff but tell you it's free so make sure you ask what every charge is for”
9:00 AM - 8:00 PM
3174 KY-54, Owensboro
Mobile Phones
“Evan is amazing and very helpful he did everything we needed and very fast would recommend asking for evan at this location we had gone to the location on 54 and the guy in there lied to us and wasted our time and kinda refused to help us get my wife a prepaid phone”
“Mike at the Owensboro location was awesome. Went above and beyond to try get things taken care of even though the problems were caused by another carrier. He exhausted every avenue to fix things. And dealt with very very angry customer, that would be me, though not at him but the situation that had pushed me to my limits. Thank you!! Mike for your patience and persistence.”
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“Elly Owensboro and Toby did a wonderfully job with helping us get new services and new phones they even stayed late to make sure we got everything that we were supposed to get to help with the bill”