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January 2024 by Michael Hibbs
Great buying experience! Dave was very knowledgeable & listened to our needs and stirred us towards the perfect mattress for our needs. A very low pressure buying experience.
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December 2023 by Jaclyn Tanner
Mattress firm has always been great to my family. The customer service is fabulous and they are always willing to accommodate your needs. Highly recommend!
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December 2023 by Steve Morcz
Spent about $3000 if you count pillows, etc. Had a problem with the mattress. They did nothing. Stay away from them. Promise anything to make the sale.
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November 2023 by Barbara Ray
James was friendly, knowledgeable and very helpful with helping me choose the right mattress.
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November 2023 by Sharon
I just bought a mattress from Dave and I must say he made the whole process easy. I would definitely buy from mattress firm again.
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September 2023 by Judy Hayse
Dave was extremely courteous and helpful with deciding what mattress was the proper fit for our needs.WISH I COULD CHANGE MY RATING. THE STORE EXPERIENCE WAS GREAT BUT DO NOT BUY THE SETUP AND HAUL AWAY SERVICE. THEY DID NOT PROVIDE THE SERVICE AND DID NOT REFUND MY MONEY AS THEY SAID THEY WOULD!!!
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August 2023 by Brenda Lindsey
James at the Owensboro Ky location was very helpful helping me choose my new mattress today. I had lots of questions and James had lots of patience!He wasn't pushy to upsell me on a more expensive option as he was truly concerned I get the right mattress for me.Kudos to James and I can't wait to get my new Beautyrest mattress!And FYI,there are super deals right now during their Labor Day Sale, I scored a free adjustable bed base with my purchase !!
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August 2023 by carlos alas
Went into Mattress Firm not knowing much about mattresses. But Kyle Wood was exceptional! He was super attentive to my questions and educated me about the differences. I told him exactly what I was looking for and he laid out different options which made me feel comfortable enough to make a purchase of a new Tempur-Pedic mattress. When it comes to making a big investment into the quality of your sleep. It really helps having someone that cares more than just making a sale. Couldn't have asked for a better experience!- Carlos Alas
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August 2023 by Brian Anderson
Salesman was busy (a good thing) and when finished with other customers, he listened to me. I was looking for a specific brand and he had one in stock. I was able to purchase quickly. Good service and attentive staff
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August 2023 by Lindsey H
Kyle provided a great mattress shopping experience! We went in looking for what we thought we wanted, and ended up exploring options we hadn’t looked at before. Kyle explained in great detail the Tempur-Pedic line of mattresses and helped us find a product that not only met our needs, but would provide a long term sleep investment.
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August 2023 by Shannon Mattingly
Dave was thorough, informative, and very knowledgeable. He helped us determine the right mattress for us. Super happy with our shopping experience and can hardly wait to get our mattress!
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August 2023 by Mary Schanen
Kyle was the greatest.. he listened and made several recommendations based on my needs and I was able to choose the right mattress for my budget.
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July 2023 by Misty Thomasson
James P made our experience with a large decision smooth. His professionalism, knowledge and patience was greatly appreciated. The store was organized and clean. We highly recommend.
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July 2023 by Yvonne Howard
The salesman, Kyle was very helpful in mattress selection and ordering.
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May 2023 by Kelli Richards
We spent a few hours in here trying to find the right bed to replace our defective one we had a warranty on. James is the one that helped us and he was amazing in helping us find the right mattress in our budget he did everything he could to help and make picking our new mattress easy and a smooth process. Great customer service and extremely friendly.
