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March 2023 by Dakota Beasley
They got me really fixed up. I was gonna owe them and they helped me with a solution that worked for us both!! Thanks a bunch !!✌️?
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February 2023 by Tara Bailey
I’ve been a customer for well over 10 years and always have a good experience whether it be filing my return or calling throughout the year to ask questions or get copies of my documents. When I first started filing self employment for my lawn care business they were more than helpful and my tax preparer went out of her way to teach me what I needed to do throughout the year to maximize my refund and make life easier! I would definitely recommend them.
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February 2023 by Andreas Richardson
Brittany and destiny was so great. I felt welcome the moment I walked thru the door. They answered all my tax questions and explained everything to so I could understand it clearly
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February 2023 by Amber Myatt
We love filing with liberty they have always done amazing and ehrin midkiff does an amazing job I highly recommend
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February 2023 by Jay Oneal
Brittany did a very great job made it fast and easy and painless. Definitely recommend Brittany at liberty tax.
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February 2023 by Ehrin Midkiff
Amazing experience and the ladies there are great!! Glad to see smiling faces in this place and happy customers
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February 2023 by Ashley Fulkerson
Liberty was absolutely amazing! Very informative and easy process!! Highly suggest there service
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March 2022 by Billie Arnold-Allen
I normally do my own taxes. This year I tan into issues. Ehrin was so very helpful and ironed out all the issues. I no longer owe money and received money this year! Thank you ladies!
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March 2022 by Frances Taylor
Jessica was amazing! Went above and beyond to ensure I got the most for my money
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February 2022 by James Cowan
Brittany was awesome she got me in an taken care of very quick an did an awesome job explaining everything
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March 2021 by Adele Torres
I've done my taxes here for 2 years and they have the best customer service. Super friendly and fast and Jessica was awesome. I will definently be coming here next year as well
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March 2021 by Jennifer Howard
I did my taxes with Liberty last year. We did our 2018 and 2019, the first week of March 2020. Almost a year later, our 2018 taxes haven't been seen, I have no w2's. I have made several calls and it's been excuse after excuse, never calling me back, so I call the headquarters about it, they take my complaint, give me a reference number and I still have yet to talk to anyone about our 2018 taxes not being filed after paying them and our w2's disappearing. I was told to keep calling until someone calls me. Are you kidding me? There's gotta be something we can do about them not doing what they have been paid to do.
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March 2021 by Todd Howard
Done our 2018 & 2019 taxes last year at liberty tax, for the first time and the last time! Almost a year later and NOBODY can tell us where our 2018 w2's are at and why our taxes wasn't filed after they were paid. They used "Our computer's are down, let me get your name and number and we will call you back" excuse too many times. They won't call us back and won't respond to the corporate office neither. If you can't do your taxes online, I suggest you go to Jackson Hewitt, H&R Block or a tax preparer, but I WOULDN'T let Liberty Tax handle any of your taxes. They are careless and could care less!
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March 2021 by David P.
Two years now they leave my taxes sitting on a desk instead of filing I paid almost 700 to have them filed and here iam a month later and they didn't even send em in. I'm struggling without water expecting my taxes soon. But once again they dropped the ball and I'm paying the price. Also we sent my daughter there and they misspelled her name on everything(they Even had her ID) after three years of filing my taxes here myself and everyone I can convince will not be returning. liberty tax of Owensboro is straight garbage
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February 2021 by Jennifer Lea Howard
because they failed to file my 2018 taxes as promised after I had already paid them.