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August 2024 by Jamie Hendershot
I had to wait at the service desk for 7 mins before the lady finally came walking up slowly like there wasn't a whole line of people waiting.
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August 2023 by Karen S.
No complaint until I get to check out area....there's a certain employee who normally works the customer service desk, but when she sees me in line to check out, she rushes over to get up in my face and try to make me talk to her. She's a nuisance to customers by her constant yacking. Freedom of speech goes both ways. Freedom to speak and freedom to not speak to her. Her constant yacking is actually rude. She needs to stay at her work station and leave customers alone. It makes for a bad shopping experience when you have to deal with her mouth. Less said from her.....the better.
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July 2023 by B B.
Kroger on Frederica and Starlite are both ok if you shop inside. The pick up service not so great. The app doesn't always work and with the telephone number no longer available your at the mercy of contacting an associate or walking in for assistance. Both Kroger's are doing this now. This service was useful for so many local shoppers of age and/or disability. The most friendly Kroger in Owensboro is on 60 East. This store is also the cleanest. They do not have a pick up service but it's easily to manage due to the smaller size. Their produce section is absolutely the best hands down.
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June 2023 by Jenn S.
0 stars for bad attitude.
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June 2023 by Ryan
Excellent pharmacists and staff!
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December 2022 by Jeff M.
The grocery store is adequate , but the pharmacy is the worst. If you want the run around and making a doctor call to approve an rx they sent over because the dose was stronger than usual (this was for an anti diarrheal med, it a narcotic). They said the pharmacist would loose their license if they filled it. And then saying on a follow up call it's over the counter so my insurance won't cover it.I callled Walmart and sent the rx to them and they had it ready promptly and covered by insurance.
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May 2022 by Karen Smith
It would be great if you guys could please ORDER PLASTIC SPOONS FOR THE PICNIC SECTION. There's forks and assorted flatware BUT NO SPOONS. ITS BEEN THIS WAY FOR TWO MONTHS OR MORE. I think you can do better.
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December 2021 by Scott Walters
Experience is getting worse with each visit. I am sensitive to the staffing and supply chain complexity, but I’m definitely considering other options.
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December 2021 by Joseph Bishop
Not a great experience. Staff is short with customers, prescriptions take longer than they should to be filled. My wife has switched her prescriptions to Meijer and I think I am going to as well.
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November 2021 by Sheila Arnold
One of the worst pharmacy’s I’ve been to. New prescription was sent from dr office on Thursday or Friday and they didn’t bother to fill it as of Sunday when I called. Put a rush on it because I was out so they said it would be done before 5. Check in at 4:30 and she said they didn’t have it and to check back next day. I told her we were out and to check with another location and transfer. She walks away- comes back and said they found it and to circle around back through and they would fill it. What gives, did they just not want to be bothered. Have trouble with them EVERY time!!!!
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November 2021 by Taylor Allen
Stop closing at 10 or 11pm sucks having an emergency with no where affordable to grab the things needed for said emergency.
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October 2021 by Poom
I called in with a little bit of a tricky question today, and I spoke with Mary and she was absolutely amazing. She was very pleasant to speak with. She is worth every $ ya'll are paying her. (*hint* )Maybe even a few more (*hint*)
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November 2020 by Christina Basham
Had a few items delivered today tried it out will say I'm satisfied how quick it was. Denver was my shopper he let me know there was an item out and asked if it was okay to be replaced with something else, he was super nice!
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November 2020 by Sherry French Kamman
lot of choices, and several good check out lanes, employees constamtly cleaning!
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August 2020 by Burt R.
The grocery store itself is fine. Best in town. The Clicklist service, on the other hand, is atrocious. I recently had to wait over an hour for my groceries. After a while, one of the workers waved me up into the front spot. I called the number to let them know I'd moved. They said that was fine. Some time after that, another worker came to ask me what name was on my order again. I told them. I eventually got my food. Last time I came the worker who put up my groceries didn't secure them. When I opened my hatchback at home, my 12 pack of soda fell out. Several cans were damaged. My wife ordered groceries tonight and set the pickup time from 5-6 pm. We were notified CL was running late and our time would be 6-7. No sweat. I just now got to my lane and it is 639. Oh, also, we are often told items were out-of-stock that are definitely not. Clicklist needs to be severely overhauled. No one should have to wait an hour for 40 dollars worth of groceries. Maybe limiting how many bookings they accept an hour would help. And making sure the employees know where things are. We are done with CL unless things change. Still got mad love for Kroger, though.
