IGA is a conventional grocery store that offers a full range of services, including a meat department, produce section, and deli-bakery. The store is focused on providing savings, value, and pleasant shopping experiences for its customers. Customers appreciate the store's homey, intimate, and laid-back atmosphere. They find the selection of products to be satisfactory, with some unique items that are not readily available elsewhere. The staff is consistently described as friendly, customer-oriented, and eager to assist, which is a rarity in today's big-box retail environment. While the prices may be slightly higher than at larger chain stores, customers feel the tradeoff is worth it for the personalized service and lack of overcrowding. The deli department is praised for its variety of hot and cold food options at reasonable prices. Overall, IGA is a grocery store that provides a comfortable and convenient shopping experience, with a dedicated team of employees who prioritize customer satisfaction.