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July 2025 by Samantha Weber
I walked in and they screamed at me that they were closed. Both people at the registers got loud when I said, “ I thought yall closed at 5.’
“No we are closed you have us confused
with base!!!” Okay ….. never coming back here again. Rude.
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June 2025 by Thomas Agnew
Absolutely ridiculous front desk staff. Immediately confronted about coming in during normal operating hours to send a package. Sorry I'm trying to send a care package and it requires customs
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September 2024 by chase lobbestael
I am extremely disappointed with the Oak Grove KY USPS. Multiple times now, I have received the excuse, “Package held by carrier as front door or driveway was not accessible. Please contact Amazon for delivery instructions.” This is simply untrue. Each time, my driveway has been completely empty, and there were absolutely no obstructions leading to my front porch. The real issue seems to be that they’re too lazy to walk up and deliver larger packages that don’t fit in the mailbox.
It’s incredibly frustrating to have to deal with this consistently, especially when it’s clear that the effort to deliver the package just isn’t there. I expect better service, especially when delivery is their primary responsibility. This level of laziness and dishonesty is unacceptable.
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July 2024 by Tom Pritzl
Staff is extremely helpful and polite.
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July 2024 by Robert “twincspvp” Wolsky
Said it would be delivered by July 2nd 2100 and still no new update and still not delivered and it's now the following day. This is through the tracking.
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May 2024 by joshua bela
They lost my book in the mail. When i asked where it was, they didn't take responsibility and told me to ask the delivery service about it, even though the package arrived at their facility, and my tracking number proved that.
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February 2024 by Jeanny Harrison
So friendly and professional!!!!
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August 2023 by Susan L Timbers Frank
I paid $28 to have something delivered in 2 days and it took 3 days to get there. I got ripped off
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July 2023 by Angelo
On behalf of my colleague, I would like to thank the middle-aged white employee who was patient and kind despite my colleague's poor English. Thank you.
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July 2023 by Lesly Medina
They are rude.
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May 2023 by Kaelie Ray
I Just went in to try to send my husband some things. I also did this last week & a very nice lady helped me with all my items and got my box at least started for me, as I finished taping it. This time, once again I had my items, which wasn't much..however did not know how to fold the box or which size I needed.• My second time even shipping a box of anything anywhere" I was pretty much told by Carl? maybe the guy at the second counter,not exact out sure if that was his name they I needed to figure it out, he doesn't fold boxes for people and he also has other customers to take care of. This man was the only one working, and yes there was a line, but I was up next and he could of at least told me to wait until the line got smaller "2 people behind me" is all... instead of shooing me to try to figure this out. I just left, I'll go somewhere where people actually care about their customers and would rather be helpful than inconsiderate. Hopefully whoever that is on lunch comes back so he can get a breath of fresh air. Also to the lovely lady that took a little time to help me out last Monday I greatly appreciate your kindness.
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May 2023 by Robin Rhodes
Always love going here! Nice and friendly!!!
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April 2023 by Susan Frank
I paid $28 to have something delivered in 2 days and it took 3 days to get there. I got ripped off
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March 2023 by Zhasity Jones
They’re always friendly and helpful whenever I go into the office. I love it because it’s never crowded, and so I feel more comfortable talking to them. I deal with extreme anxiety, and stutter quite a bit but they are patient with me.
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March 2023 by Andrew Miura
Workers here are very kind and helpful! Carlton helped me a lot and was very patient!