8:30AM - 4:30PM
15124 Fort Campbell Blvd, Oak Grove“Just entered at 4pm, zero customers. The employee greeted me immediately and was just kind and pleasant. I’m imagining the experience I’d likely receive at the Hilldale branch right now ??”
“The absolute most friendly and helpful USPS employees I've ever dealt with!! I'm not sure who the negative reviews are in reference to, but the 2 people working on the Saturday that I went in were phenomenal!”
8AM - 4:30PM
2011 Fort Campbell Blvd, Clarksville“I had a missing package and this office does a great job doing their best to help you out. Starting from the supervisor that will keep you inform on what they are doing to locate your package. They do pick up their phone which I know a lot of post office don’t even do, just don’t expect to be immediately as they are really helping other customers. The package got lost from Nashville not from their office because I know for sure that the lady that deliver mail on my location does an amazing job making sure you get your mail, she stop and always double check the address on the mail and the address on your mail box. I have never got anyone else mail or any missing mail. Once my mail is at their location I know that it will be delivered at the right address.”
8:30AM - 5PM
2031 Wilma Rudolph Blvd, Clarksville“Left a key for a parcel box in my mail for a package I had delivered. Or rather, they left a key CHAIN with no key attached to it.
Called customer service and they sent a message to this office. They called me back within 5 minutes, apologized for the inconvenience, and the package was on my doorstep later that day. Excellent service recovery.”
“They’re always friendly and helpful whenever I go into the office. I love it because it’s never crowded, and so I feel more comfortable talking to them. I deal with extreme anxiety, and stutter quite a bit but they are patient with me.”