Kroger is a one-stop shop offering thousands of quality food and household products, from fresh produce and meats to dairy, home goods, and pharmaceutical needs. Many customers find it has a high selection and affordable prices. This particular location is described by some as the best in the area, with a terrific produce section and everything kept clean. The experience is often quick, with customers able to find what they need. Many associates are noted as friendly and helpful, with specific praise for employees who hand out treats to children and for those in specialized departments who are knowledgeable. One customer also highlighted a positive experience where a pricing error on an item was resolved fairly by attentive staff. However, experiences can vary at checkout. While some employees are commended for their cleanliness and efficiency, one self-checkout attendant is repeatedly described as grouchy, aggressive, and rude. Customers report this employee enforcing policies inflexibly, making unhelpful comments, and creating an uncomfortable atmosphere with glares and conversations with other workers. This leads some shoppers to actively avoid this attendant, though they note a preference for self-checkout over cashiers who may not bag items properly.
