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November 2023 by Patrick Parke
Closes earlier than their post hours and has rude management.
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July 2023 by Tracy Vincent
Rude, just move down here instead of the teller going back-and-forth with me and trying to prove a point she couldn’t get through her head what I was trying to say she just wanted to be right when she could have just said yeah let me get you with someone who can help you which took him all of 3 minutes to do. I rather drive back to Lexington to go back to my bank.
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October 2022 by William Tippie
Helpful, friendly, respectful and always greets me by name.
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October 2022 by Bryce Greer
From -BRYCE GREER.Branch Manager was overbearing with not one smile. He seemed as if I didn’t own my account. He should try to fill his roll as a banker, rather than a cop. Yea, fraud protection is in his job description, but he went a little too far, didn’t feel comfortable when I left. The teller, was friendly and very personable. I will not be making my cash deposits at that specific location.
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July 2022 by Randy “Stone” Jones
Chase is a good bank. The staff is friendly and efficient. They offer a number of services and have always been good to work with.
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May 2022 by Charlie Parr
This perticylar bank has assisted in the worst time of my life... My brother was diagnosed with stage 4 throat cancer and could not make it due to being in the hsptl ... I tried to send money for him... It's been 3 maybe 4 weeks now and my water has been shut off.. I have since had to let my son stay somewhere else... Not to add during this time iv had surgery and have no water still.... I could have cashed theese at Walmart.... Now been waiting for another 10 day period and his wife's gather has passed so when the check clears she will probably be out of state.. my brother in the hsptl and still here with no water.... It just seems like when people are going through the worst time of their lives tht you wouldn't make the matter harded than at another institution.....
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January 2022 by Jenny Baker
I love my bank (Chase). I've had a couple different times when someone has tried to purchase things through my account and Chase stopped it until they spoke to me. Everytime I've gotta problem I can go inside and I never have to wait but a couple minutes until someone comes to get me, and it's always because they're finishing up with someone else. I've went through several banks but never had the experience I've had with Chase.
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October 2021 by L T
From -BRYCE GREER.Branch Manager was overbearing with not one smile. He seemed as if I didn’t own my account. He should try to fill his roll as a banker, rather than a cop. Yea, fraud protection is in his job description, but he went a little too far, didn’t feel comfortable when I left. The teller, was friendly and very personable. I will not be making my cash deposits at that specific location.
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October 2021 by Mary Potter
Great service, fantastic people ! Respectful, friendly, and knowledgeable . Mary Porter
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September 2021 by Karen Smith
I wrote the review below a YEAR AGO. So I retract my statement* and replace it with the atm is almost never working and y'all are a big company with tons of money and you can't fix one atm?!?! I'm about to switch banks...Pathetic on your partATM isn't working a lot of the time.*
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May 2021 by faruk ajeti
Doing long time business
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March 2021 by Dean Schwartzenberg
The worst! Every time I go is a bad experience. 4:30 on a Friday afternoon and only 1 person working the drive thru. But hey at least they are open unlike that last time I went and they where closed mid day.
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November 2020 by olegreal
Cancelled my set up transfers without my authorization, I accrued late charges. Worst customer service!!!!!!!!!!!!!!!!!!
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May 2020 by Charlotte Gentry
I love my bank. Every time I go through the drive thru or walk in they always say hello with my first name and treat my service like a king. I would never think of switching?
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December 2019 by Rachel Smart
ATM isn't working a lot of the time.
