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March 2024 by katrina deitz
She was Cute as Button when I picked her up.
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January 2024 by Jacquelyn Matracia
I went in person to schedule the appointment with my rescue so that they could get a look at her meet her and get a general idea of everything that was going on with her. I told them her backstory, all of my concerns, and explained that if they felt like it was something that they couldn't do that was totally okay. They had me scheduled an appointment & told me not to worry. The day of the appointment I drop her off and I can go over her backstory, all of my concerns, all the details about her, and of course what I wanted them to try and do. I said multiple times if she's just not having it and you just don't feel comfortable attempting it after a couple tries please just give me a call because I totally understand. She's a rescue she has baggage I don't know when the last time she was groomed even was prior to me taking over. They called me 2 hours later and I went to pick her up and almost started crying when I saw her. I am horrible in situations like that my brain just goes too fast and so I just want to get out of the situation as quickly as possible so I can calm down and assess everything which is what I did. When we got in the car I looked over her completely and was shocked. The only thing they cut on her was her face which was so uneven. She had bald spots she had a rash from them using the shaver on her and long spots and places like it was so uneven and awful and they obviously cut too close because it gave her razor rash. And that was it. Oh wait no they cut around her butt too.They didn't cut her stomach, her legs, her feet, her paw pads, her tail. they didn't trim up the rest of her like we agreed on just to make sure it was even. they didn't even give her a bath even though I brought her special shampoo in for them to use. and they didn't cut her nails.But they did charge me full price. And I even tipped over 50% because I figured she was going to be a difficult dog to groom and I just wanted to thank them for trying but now I wish I hadn't.I called them on the way home and asked "what happened? Would she just not let you cut anywhere else??? Would she just not let you finish cutting your face??? like what happened you didn't do any of the things we discussed" and the ladies response was "well you told us not to cut the rest of her hair because it's winter and it's cold but I mean I guess you can bring her back in and we can look at her."Okay. we did mention I didn't want the rest of her cut but that I did want to trim it so that it was even. but you didn't even attempt that.and what about the rest of her that we agreed on? And no I can't bring her back in. I had to take time off work to pick her up and why would I want you to look at her? I lost all faith in your ability.I would have been wholeheartedly fine if you would have called me 30 minutes after I dropped her off and said we tried she wasn't having it, it's okay to pick her up.I still would have paid you for your time and tipped just as a thank you for even trying.But you didn't try, it doesn't seem. and I even asked how she was during and you said oh she was fine! Okay then literally what happened. And when I called and left a voicemail later that day just expressing how upset I was because I was just finding more and more stuff that you didn't do that you said you would or messed up, and you just didn't call me back. but you did of course charge my card.And now my dog, who has been on a schedule and hasn't had an accident for MONTHS is jumpy, and having accidents, and freaking out when I pick her up, and refusing to go outside.Thanks again!
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December 2023 by Linda Cobbs-Banks
New experience for my three babies. They did an awesome job. Thanks to all the groomers.
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November 2023 by Belinda Hicks
I took all three of my dogs to Zippity Doo Dog. Friendly staff and they did a great job of grooming my dogs.
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October 2023 by Candy Lawry
Sarah and Kathy are great! They take the best care of my dog, Piper! Highly recommend
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September 2023 by K. D. Bales
I've been a customer for years and will not take my pets anywhere else. Sara is incredible and does a fantastic job. Highly recommend!
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July 2023 by Dian Groh
Best dog groomer ever my dogs always look great she does a fantastic job and is super nice ?
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May 2023 by andrea straus
This was by far the worst experience I've ever Add whisper me my dog. She was cut so excessively short that the pink of her skin shown beneath what remained of her fur. The remainder around her face was uneven and raggedy. I left in near tears and they offered no apology or comfort and yet I still paid the full bill. We will NEVER return and I suggest anyone using them or considering using them, act otherwise.
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March 2023 by Arlene Strup
They are now accepting new clients. I was able to get in my Morkie. It had been a while since her last grooming appointment because I had COVID for 2 months. She had mattes in her hair. They told me up front that the cut might not be even due to the matting. She came out looking adorable! My Morkie liked them as they were kind & gentle towards her. Needless to say I was pleased. The reason I didn't give 5 stars is because they don't do afternoon appoints due to starting at 7 also I do like a bow in her hair even though she doesn't & they didn't do that. The price is reasonable for what all they do. I would recommend this groomer. Also, they do take charge & debit cards.
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September 2022 by Stan Gahman
Great, the best dog grooming, Sara is a dog loving groomer.
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July 2022 by Rickey Hansel
They did a wonderful job did exactly what I asked them to
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December 2021 by Michelle
Always fit my baby in and do a great job!
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September 2021 by Elizabeth Chikhi
I have been taking my dog here for a long time. They have always done a wonderful job!
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August 2021 by Andrea Parnell Staggs
They are NOT customer-focused. Regardless of your opinion on to mask or not to mask, there is NEVER a time to take such a stance with your customer in such harsh tones and indignance. There was NO one in the shop when my husband went to pick up our dogs. He was handed a mask to which he replied that he doesn't wear them. The girl at the desk made a face, rolled her eyes and walked to the back room (again, not very customer-service oriented). Sarah came out and immediately a**
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July 2021 by Beth R.
These guys do a great job, my dog looks awesome every time he leaves. Have been going there for years. Small and efficient shop. Recommend *
