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October 2023 by Pat G.
I always liked this store but had issues today. While the pharmacist was very helpful the staff in pharmacy was not. I live 30 minutes from this store and was picking up medications for my son who was released from the hospital today. I called before driving there to see if they were ready. I was told there were 4 total prescriptions but 1 would not be ready until the next day. I asked if I could get it from another location and was told I could call around and have the pharmacy call them. I asked the name of the missing medication when I arrived and was told I could not get that information as I was not the patient. I asked how I could call around if I didn't know the name of the med? I asked for the pharmacist. Long story short there were 8 medications and all were in store. Has I not been insistent I would have had another trip tomorrow and my son who is very ill would have missed some meds.
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October 2023 by John W.
Over charged me for my on sale coke 12 pks. Yes I put in my card. Only got my money back after going to the office to complain. Cashier couldn't help me. No explanation. No one from corporate would talk to me about it. How many people didn't notice that week and didn't get their money back? No it wasn't a digital coupon either. Buy 2 get 2 free said the sign. Multiple displays up around store. Yes it was within the dates posted on the signs. Be careful.
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September 2023 by Richard D.
Pharmacy routinely messes up billing, shelf life, and phone inquiries. Avoid! Avoid! Avoid! CVS inside of Target has not had any of these issues for me. Been on hold and hung up on now for 55 minutes.
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July 2023 by Madelyn P.
If you want to be heckled at the front door - go here. But I can tell you there are plenty of other grocery stores in the area I don't need to come here. They have these internet service providers that post up at the front door. Quite frankly? I came to get groceries and don't owe them a lick of my time. I enter the door and immediately start to peel right to the pharmacy... I'm probably 20-30ft away from them. He shouts "hi there!" Across the store. I don't acknowledge (because I'm really far away and I don't intend to get sucked into their spiel) and he immediately shouts "Oh you don't even smile???" Rude and unnecessary and unprofessional. I don't owe them anything and for him to shout that in front of everyone coming in is just embarassing and inappropriate. I didn't ask for that. That's the kind of shit dudes on the street say to you while you're walking into a gas station alone at night. I was angry enough I almost asked for a manager but I don't owe this kroger anything either. Level up
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July 2023 by Joseph Schuchart
Drove here and this location advertises that they can cash checks til 10 pm and when I arrived they couldn’t do it and asked wasn’t even open. The employee I spoke with smelled really bad and looked dirty. This is Kroger and it’s pathetic the employees and customer services this company has allowed to work at there stores. Kroger is settling for less and not living up to there name. This location and many other locations have gone down hill. This place has become rotten.
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March 2023 by Bono T.
I would do all my shopping at this Kroger if they carried everything I needed. The staff are always very kind and efficient And many have been there for years. Most checkout staff take great care in making sure my groceries are treated with gentleness and care even to the point of rubber banding those pesky egg and fruit cartons that pop open on the car ride home. Michael is a stand out rockstar! I wish I could remember more names (I'm better with faces). Every time I needed to see a manager about something my issue was resolved. Heading over to Pharmacy to give them the same rating!(Edit)Apparently there's no option for separating the Pharmacy. This is now my number one and only pharmacy that I use and it's squarely on the head pharmacist and the staff. Fast, efficient, great pricing and above and beyond the call on making sure that my refills are taken care of on time. To the point where I was switched from a 30 day to 90 day at a better price with an auto refill function that prompts my Doctor when I'm out of refills.
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January 2022 by Libby V.
My go new in my new area. Large cheese shop, deli, bakery. Checks all the boxes. But the grocery is not what this review is about...it's the pharmacy.Feeling under the weather I went to Urgent Care on Wednesday afternoon. It was exhausting. So after they said they would send my prescription to Kroger I just went home, and would deal with that Thursday. Thursday I got to Kroger at 5 PM and stood thru a long @ss line....really really long and slow...and when I got the the window I was told that prescription "just arrived". Really? I just had a difficult time believing that. I was told it would be ready in 30 minutes, so I went to the back of the line again.15 minutes later I wasn't halfway thru the line, and I'm still not feeling well. So I just left. Will be going back today to try to get this. If they tell me it just arrived in their system, I won't even be surprised. Need to find a new pharmacy here. ASAP. (can you tell I'm cranky cause I don't feel good?)
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September 2021 by Jana S.
In and out quick. Never any lines that move too slow. Good selection of all things grocery
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July 2021 by Jamie J.
Horrible experience. Rude pickup manager when I pointed out they picked up more than what I ordered (and charged me for.) Then the pickup delivery person put cleaner in my bag upside down and it leaked everywhere ruining items.
