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October 2024 by Tiffanie Dimmitt
Nothing like having your car give out on you on the highway in the middle of a rain storm. Every place I called had a lengthy wait time to get to me or stupid expensive. Came crossed fenders; they were there to get me in less than 20 min, priced considerably cheaper than other local ones I called, and even gave me a ride back to their shop to wait til someone could get me. They’re also a family owned business which was a nice surprise. Give your money to the family owned instead of those big corporate places that don’t care about you
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September 2024 by lyn smith
THE WORST. Every time we need a car towed from our complex, they say they are 'on their way' and don't show up for hours if they even come. Do not work with them
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July 2024 by Edward Arnold
Whenever I have had to use a tow service it is more times than not been fenders they have always done me good and always taken care of my car whenever I needed to have it towed
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April 2024 by Joe Diedenhofer
Unfortunately 0 stars wasn’t an option.
We had an incident on our property today where a driver, unable to get proper access to a vehicle, wrapped a cable around a tree to get a better angle. In the process, he’s having the minor child of the woman being towed assist him in this process. This location is at least 6’ over a creek bed, with steep inclines.
Driver cranks the winch, down comes the tree on top the van, nearly hitting the woman. Windshield busted, roof caved in, van even more stuck. Our home’s power & cable lines down.
At no point did the driver express any remorse or responsibility. When this was beginning, I was more than empathetic of the situation. However, it then became my responsibility to cut & remove the fallen tree from the vehicle. At no point in time did this individual provide any kind of assistance or even gratitude for taking care of the problems he caused. No supervisor or manager or anyone came to provide assistance or any kind of apologies.
Things got heated, words were exchanged, and eventually he threatened to drive his tow truck into my vehicle after he was done getting the van on the truck.
Their reviews are abysmal and nothing will change on their end, from a service perspective. When we called their phone number to detail the situation, the line was “it was an act of god” and “the tree was rotten”.
To me, it was an act of ignorance and poor judgment from the beginning. If the tree was rotten, why would you try to use a cable to winch a van?
Just wanted to add my story to the chorus of others. If you have the choice, avoid Fender’s.
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March 2024 by Nicole Neyer
Do not use. Called these guys because they were close by. The woman told me she was sending someone and would be there in a few minutes. I called several times and was told they were just a few minutes away. Two hours later when I called to cancel she huffed and hung up on me.
Use AJ's towing in Fort Thomas much faster and better service.
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January 2024 by Jeffrey Green
Gentlemen was busy when we called but arrived in good time and got us back on the road
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January 2024 by Shane Vicars
Stuck at Krogers! Keys locked in the car! Great service from Fender’s Wrecker Service! Thank you
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December 2023 by Krissy Stewart
This place is a joke! They kick you while you’re down! They charged me 95$ for a tow 4 blocks away and then proceeded to charge me 25 for that same day and each additional day even though they were technically closed the first day and I couldn’t get it towed out of there! Then every day after when I called to get a price, they were never “in the office” so they only gave me a quote. When the other tow truck showed up to get my car it was unlocked and not even parked in a parking spot. They charged me 276$ for a tow on Sunday and I got it out on Thursday morning. When I called they said 50$ of the bill was a “labor fee”. No labor had been done so I asked what labor and wasn’t provided with an explanation. All I got was “maybe they had to pick things up, but I’d have to ask the driver”! No parts fell off my car so that’s a big NO!! I still haven’t received an explanation for that 50$ and fully intend on going to small claims court to get it back! Also, the man in the office when I went there to drop off the key and paperwork was very unprofessional and took his time getting off the phone to greet me then proceeded to tell me how my daughter was acting after she wrecked my car! He informed me she was laughing, which clearly upset him! Mind you she’s a 17 year old child who has never been through anything like this before and was diagnosed later with a concussion!! So honestly, I’m glad I taught my daughter to see the good in life! She wasn’t too badly injured and was glad to be walking away, even without a vehicle! Just to recap, if I had a choice I never would’ve had them tow my vehicle in the first place! Do what’s best for you and take your vehicle elsewhere!!
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October 2023 by ben goines
Top notch scooped the car and delivered to where he was suppose to
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October 2023 by Clifton Woods
I'll save my comments
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October 2023 by Charles Camden
Open 24 hours? Nah. False advertising
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October 2023 by Jennifer Washington
Excellent service, fast
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October 2023 by Angela Corns
Fast and nice...highly recommend
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October 2023 by Erica Mitchell
Absolutely Amazing! This place went over and beyond.
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September 2023 by Troy Cromer
I locked my keys in my car. And at midnight I called. Within 10 minutes the were there and unlocked my car so I didn't have to be late for work! Much thanks!!
