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November 2023 by Bill Montague
Fast and courteous service and reasonably priced.
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November 2023 by Rob L (Coolbreze61)
Ordered custom size glass shelves on Monday; they were ready to pickup on Thursday. Good custom service. The woman I spoke with on the phone was very friendly and helpful.
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November 2023 by Ryan Bradley
Great service, fast and friendly would definitely recommend to close once
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August 2023 by vv johns
BEWARE OF SPONTANEOUS EXPLOSION OF TEMPERED GLASSIn July 2022, we ordered a glass table top 76 x 46 x ½ inch (TEMPERED at the recommendation of the company – Dickey’s Glass). In June 2023, it spontaneously exploded. We were in the house, but not in the room. Glass crackled and broke into marble size pieces and scattered all over the dining room. We used the table maybe 20 times and were careful to use placemats or tablecloths. We cleaned the table regularly and never noticed any chips or abnormalities with the glass.30 years ago we had a glass table top the same size, but it was annealed, not tempered. We had it for 10 years and moved it from one house to another. Never had a chip in it, nor did it crack. We got rid of it after we acquired a family dining room table.Think twice and research spontaneous tempered glass explosions before you consider it.We called the company and they said there was nothing they could do about it and were unwilling to take responsibility for it or make any concessions, claiming we must have chipped the edge which caused the shattering. When we were discussing tempered vs annealed before we purchased, they said nothing about the fragility of the edges of tempered glass. Had we known the edges could be chipped easily and cause a shattering we would have gone with annealed glass.
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June 2023 by Kevin Newman
Professional, on-time, great installation and outstanding employees. Thank you so much for making our bathroom so beautiful.
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November 2022 by Amy Sapsford
Dickey’s is the place to go for custom glass and mirrors!
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October 2022 by Trisha Noell
I highly recommend Dickey's Glass. High quality work and products. The staff was great answering all my questions.
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October 2022 by T&S Services
This is my favorite shop to get glass from, great front desk personality in customer service. If you're unsure they will walk you through the process and help you
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October 2022 by Sandy Dellicarpini
Paul did a wonderful job installing our beautiful shower door and we are very happy with the customer service received. Would recommend this company for all your glass needs.
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October 2022 by Corey W
Unbelievable service from beginning to end. Brittany and Janet who work in the office made replacing glass so easy. They were awesome, communicating what to expect, suggesting additional hardware that I needed to replace, and telling me the easiest and least time consuming way to go about replacing the glass. When I got to the store there happened to be a gentleman who was loading up his truck and saw me bringing my window to the store. He stopped what he was doing and asked if I was bringing the window to be replaced, he took it apon himself to get started and directed me where to park and said it would be done quickly. I walked in and paid for the repair, and by the time I was outside he already had it repaired and ready to go. Don't look any further, this is the place to go!
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October 2022 by J C
I should have done this review 20 years ago. Just dropped off a patio screen door to have screen replaced. Staff and ownership has always been professional and friendly. Every service done for us by Dickey's Glass has been 1st class. Truly a great business for Newport and the Tri-state. We recommend them every chance we can. Thank you again, Jack and Debbie Combs.
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October 2022 by Jennifer Triantafilou
I recommend Dickey's Glass. I love the quality of our glass shower door. Janet and Paul were knowledgeable and professional.
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October 2022 by Leah Joel Kashuba
We prefer to work with companies that have integrity and class.We gave 2 stars, but only because there is, in “fact “glass” in our shower at the moment.
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July 2022 by Leah A.
They "tried" to install my shower glass. "twice".3weeks turned into 3 months. And then got chewed out by the owner. dont waste your time.
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October 2021 by Eric Tanner
We took a mirror here to cut down and not only was it done same day, but their staff was incredibly kind and helped unload and load the mirror from our car. We highly recommend!
