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July 2024 by M R
Large inventory, but customer service could be better. Was looking at the patio furniture and the big sign said up to 60 % off. Finally found someone to look up the price of the one with the sign on the table and he said none of the ones on the floor were on sale, just a couple of models in the back that they hadn't been able to sell from last year?
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June 2024 by chris lovett
Fast and friendly
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June 2024 by Boden Photography LLC
I am not a fan of Lowes. Unless I was stealing, probably not going to see an employee or get any assistance. Prices are higher than the competition, but since they are the only one in town, bending you over isn't an issue, you don't have options.
I really try to avoid this place. I have never been to a Lowes that was worth shopping at.
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June 2024 by Debra Tarwater
Today Lowe's Murray gets only 1 star! Just left Lowe's, no full service checkouts at all you must go through the self check out, which is an aggravation in and of itself. We go through and my husband was buying a bunch of PVC fittings and probably three or four of them did not have the proper tags on them. One had a tag, but didn't even come close to having the right number on it. pipe insulation had no tag on it so we were constantly having to stop and ask someone to come help us. It was so aggravating. Then we realized the self-service checkout screen has a blue band ad across it that prevents you from even seeing the last item scanned. If I'm going do the self check out FOR you I sure don't need to see your ads too! It was such an aggravating experience. So we left and I tried to call Lowe's to talk to a manager about the whole situation, but no one would even answer the darn phone they're recording system tells me they're transferring me to the next available associate then the transfer occurs and it rings and rings and rings no answers whatsoever. I don't think anybody knows what customer service means anymore! I shouldn't have to leave Lowe's with my blood pressure shooting sky high!
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June 2024 by Otis Long
Got everything but some hard to find
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June 2024 by Don Demrow
They have everything you need.
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June 2024 by Charles Belcher
Usually isn't crowded and has decent selection of goods.
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May 2024 by Ben Fields
Just another Lowes.......I do find it interesting that a Lowes 30min away in Paris TN can do car keys, but Murray, KY Lowes says they can't, even keys without a transponder.
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May 2024 by Jane Campbell
Sometimes hard to find someone to help but others are great.
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May 2024 by Cindee Washburn
The employees are very friendly, always asking if they can help you find things and are very knowledgeable.
They only reason not 5 starts is the signage.
It's sometimes misleading, not accurate and a better understanding of what's
Suggestion of possibly putting floor signage at the first main isles as you come in all doors with a map and list of products on the isles and in the middle isle.
As everyone know plumbing is the worse place to look for anything. People pick stuff up and put it anywhere they can sit it.
Also I think those help buttons should be everywhere and price check scanners should be easily accessed from different areas.
I've worked farming and construction my whole life and time is money !
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April 2024 by Dennissr 1959
Never shopping here again no military
Discount on lumber or appliances and charge me delivery fee after spending
$822
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April 2024 by Heather Owens
Lowes is our "go to" home project store. The associates are always friendly and helpful.
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April 2024 by Kathy Wuebbels (Katt)
Last time I was there, I had to ask 4 different people where an item was I needed, or if they carried it. Not one employee had any idea! The last person I asked, looked at me and shrugged his shoulders and walked out the door. Clearly it was the end of his shift, and didn't want to spend any time helping me.
I left the store just shaking my head. I was so disappointed!
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April 2024 by Carrie Griffith
Lowe's really should have one checkout for those who do NOT want to use the self checkout without receiving an employee discount since I, as the consumer, I'm doing your job!!
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March 2024 by Cayce L
This is definitely my go to for most of anything to do with home improvement items. They have a large selection of. Only down fall I have experienced first is the over abundance of employees and you can't just browse without at least 3-6 workers asking you one right after the other if they can help you. annoying. Then when u need help the employee doesn't have a clue . I still go there but it really does annoy me .