-
February 2024 by Matthew Crabtree
I’ve had several prescriptions filled here over the past few years. The techs have always been kind and courteous, and the pharmacists are always knowledgeable, understanding, and helpful. Glad to have such a quality pharmacy in Murray!
-
February 2024 by Elijah Winebrenner
Complete toss-up whether you will get nice and quick service or rude, judgmental, and slow service. Several of the techs are very nice in person but if you ever call on the phone you’ll be met with unhelpful rudeness. The pharmacists themselves are especially rude and unhelpful. The prices are good though.
-
January 2024 by Angela Jackson
Pharmacist named Nathan was rude to me and when he couldn't find what he was looking for he made a female tech cry he was so hateful. Will never go there again.
-
January 2024 by John K
Slow and long wait times.Clerk refused to honor the GoodRx saying “we carry a different generic brand”. Called GoodRx in front of her and they instructed her to honor the price.
-
June 2023 by Exxon Jimenez
affordable and good staff
-
April 2023 by Matt Lee
Worst pharmacy I've been to, rude staff, will hangup the phone on you, random pharmacist should keep their mouth and opinion shut, get a doctorate if you want your opinions to hold any weight. I love how some random pharmacist thinks they know how my illness works, how about administer the medicine and keep your mouth shut and leave the intelligent decisions for my doctor, I care NOTHING about your feelings or opinions of you happy meal version physicians. Switching, and will never use Kroger period cause that's what really matters, the money.
-
March 2023 by Nopey Nopester
Terrible
-
May 2022 by Kyle H.
Awesome little Kroger for Murray. Ordered some party platters and they had them done right at 12pm like asked.
-
March 2022 by Marla Salas
Always a great selection and Custer service is excellent
-
June 2021 by Chris M.
There's one particular employee named ally, she's so sweet, and kind and helpful, and honestly, she's the only reason I still shop at Kroger. Literally the only reason. The store itself isn't bad, they only have one manned lane at max open at any given time, most lanes are self check out if you don't want to wait 10-20min to check out during the rush. Customer service from my experience has been pretty good, when you can find employees. Very easy to navigate as well. O and the soy sauce is in the Asian food section not in the section with the condiments and marinades and other sauces. Just a heads up.
-
May 2021 by Robert Mason
Very helpful
-
December 2020 by Sandy P.
I'm looking for a frozen bread dough (Bridgford) to accomplish a long held tradition on Christmas morning. After 4 1/2 minutes of ringing the phone was answered. He said no one could go look because they were too busy. I commented that if you're in the store you're a more important customer than one calling on the phone. And in addition, the Kroger site said that even though it's usually busy , the line was red, said "live" and store was less busy than usual. You can judge if this is good customer service or if I'm overreacting.
-
November 2020 by Gidget S.
The cashiers and the managers are very very rude and not helpful at all I experienced that today and it was very uncomfortable and very rude and I know that it can be done the process that was supposed to been done but they refused to do it
-
May 2020 by Jonathan S.
Ok look, I understand it was a few minutes before closing. It's a holiday night. You probably are ready to get home to see your family. These are not reasons to be out right cold hearted. I hope the closing cashier that refused us service see's this. Yes the ATF has laws set in place to prevent minors from purchasing alcohol and for good reasons. But me and my fiance are not under the legal age to purchase anything that the USA requires photo government identification for. We are obviously old enough and already in a hurry as to get out of the store considering the time and the holiday. Not only were we rushing to beat the clock but with the employee wanting to be out just as much in mind. It's a common courtesy we typically receive good attitudes and response with this mind sent. Lady I know enough of state laws and crap from working retail myself. If you had the decency to remember people do have their own stuff to deal with and if you knew just half of the day my girl has gone through on MOTHER'S DAY of all days!!!! You would have bought the bottle of wine for her instead of refusing service because she didn't have her ID. Only because i didn't have OUR MONEY in MY POCKET with MY ID you wouldn't sell me the wine. Yet we are on the same EBT account, but the card only shows her name. You allowed OUR EBT card to be used as currency without knowing any of this. But because you see money come from one hand to another it means we are doing something illegal or wrong. I know what the law states. I also know every store in the friggin would let's some things slide to avoid asking for ID. Walmart registers are programed to ask if tobacco customers look to be over the age 40. I know I don't look like that but they accept my business by pushing that yes button anyways a lot of days. Lady you aren't gonna lose your job due to sale of alcohol to a mother who has had the worst mother's day of her life because she didn't have her ID showing her to be 30 years of age but I did that shows I'm 26. Your going to lose your job due to your poor attitude as a human and general poor customer service. I hope you work every mother's day till your fired or quit. Will never give the courtesy of decency to you again if we meet again. It will actually be the hardest time closing the store you've ever had and I'll be laughing the entire time till satisfied that your night became as miserable as my future wife spent all of Mother's Day because of circumstances that are out of her control. Worst experience at Kroger in my life
-
April 2020 by Krystall E.
Not sure what happened to my last review but thats OK ill post it again. I was a vendor inside the store and I have had to bring my kids in with me due to lack of a babysitter and I have no family in the state. I generally spent about 30 minutes stocking and I was done. So about 20 minutes in this awful "women" with the worst attitude, a manager, comes about 10 feet from me and starts tells me to remove my kids because they can't be in the store while I'm stocking, mind you ive brought my kids 100000 times since I started the job with no problem, but I told her no I bring them all the time they aren't causing any problems they arent being loud so I don't see the problem. She tells me to remove them and leave or she was calling the cops. There was absolutely no reason for her to act that way or have such an attitude. She was so ugly a customer whom overhesrd her yelling at us apologized for her and told me I was doing a great job.my 5 year old started crying worrying about me going to jail. It was insanelu unprofessional. So I vontacted cooperate and they have been just as useless as the manager. The manager had be banned from the store for absolutely no reason. Even if I wasn't banned I wouldn't seot in this kroger again. Worst staff ever with the exception of a few very sweet people. They have been a disgusting store since before covid and they are now blaming covid for there lack of cleaning or attempts. I will continue to post and blast this store until they start caring about the people that walk in there.
