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September 2024 by Robert Stempien
Friendly staff, quick in and out service, I had a great experience!! Waylon and Josh were great to work with, hope to do business again in the future!!
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September 2024 by Cameron
DECEPTIVE SALESMAN—
I am 23yo, and I bought my very first car here about a year ago. I was told when I bought the vehicle that there were 4 brand new tires on the vehicle. Ever since I have gotten the car I have had one tire that is continuously going flat. I took it to David Taylor to have it checked out. They said the patch had gone bad, and they needed to re-patch the tire. Patch a new tire?? So they patched the “new” tire. After I pick it up my vehicle shakes insanely. I call and they said it is fine to drive and book me an appointment for a few days later. I call back because I need to go on a road trip, and then all of a sudden it’s not safe to drive a long distance?? They don’t take anything seriously. Their service department is a joke. My tire ends up going flat again. I took it back to David Taylor. This time they say there is plastic inside of the tire that hadn’t been taken out. They take the plastic out.. The tire continues to go flat. Now David Taylor says it is leaking out of the valve stem on the tire. David Taylor finally told me a year later that only the front two tires were new, and my tire that keeps going flat needs to be replaced for $250.
In conclusion, David Taylor salesmen will blatantly lie to you to get you to buy the vehicle. I would recommend going ANYWHERE else if you value honesty, integrity, and respect. David Taylor will take advantage of you!
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September 2024 by Everett Hart
Great and fast service!!! Very clean bathroom!!! They always do a great job!!! New tires and fixed GPS!!!
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September 2024 by Brooke
My mom and I had been shopping for cars for two days and we decided to check out David Taylor in Murray, Ky. A very nice man, Shayne, came right up and helped us. We drove a few cars and he actually rode with us. We had such a great time, he cut up with us and was just a down to earth guy. We never felt pressured or like we were being talked into anything. Super nice experience! Definitely going back for our next vehicle!!
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September 2024 by Jacquelyn Miller
Good service. And they made sure to check my warrenty.
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September 2024 by Kathy Hodge
Service needed was unplanned and they fit me in quickly. The estimated time needed and fee was timely and accurate. Appreciated Logan’s attention to helping me with a rental and making the experience as seamless as possible.
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September 2024 by Merrie Spiceland
I was told at my previous appointment I needed rear brakes and rotors and it would be a little over 300.00. it took me a while to save the money. I called made an appointment and was informed the recall parts were in. When I paid the 318.00 and got my invoice there was no mention of rotors only pads. I was overcharged if that's the case
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September 2024 by Scott Ford
My last visit I was told that I had a sensor that needed to be replaced and that would fix the check engine light. Nothing was wrong with the engine I was told. I brought it in to have a recall performed on the air bags and had been told that this would fix the seat belt light that stays on. Finally I needed the oil changed.
Oil change and air filter were done. Check!
I was told that the recall did not fix the light and that it would cost an additional $1200 to change a sensor that goes to the airbags. When I asked about the airbags working correctly as they were I was told “I could say.”
Then I was told that a rear seal needed replacing and that would cost $2200. $3400 total!
So to answer survey? They did a good oil change for $250.
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September 2024 by Steven Pysher
Great and fast service
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September 2024 by Keaton Burgess
I was in a bind and they were able to get me approved and gave me a really good deal on a low-mileage vehicle. Very satisfied.
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September 2024 by Glennyn
Logan and Patrick from the service department at David Taylor Chrysler have helped me with multiple service items this year. I truly appreciate their help, constant updates and responses to my requests.
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September 2024 by Tina Cox
I absolutely LOVE my Wagoneer that Scooter sold me.
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September 2024 by willem vanderkooi
This place goes out of their way to help their customers, and gets them on the rd in no time. I traveled through the area and had a flat tire. Called several places no one would squeeze my last minute service call in. This place how ever said yes we will get you taken care of. I was on the rd so quick again that it blew me away. From service desk to mechanics a 5 star well deserved
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September 2024 by Jeremy Hudgin
Great service and made the trade/purchase process as smooth as possible.
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September 2024 by Nancy Jeffers
Very good service ?
