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October 2023 by J. B.
I asked for a specific tire the day before my appointment and was assured it wouldn't be a problem. They put on tires that they initially recommended and not what I asked for. They didn't care either.
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October 2023 by Rick T.
I had a set of E load range Cooper Tires installed on my 1997 Ford F 250 extended cab long bed 4 wheel drive truck which I have owned since it was new. Had surgery after the install so it was a while before I drove it much. When I did it shook badly at certain speeds. I took it back to have the balance checked, they returned it to me & said a couple of the tires were off a little. There was no change in the driveability. I went back & the manager wanted to drive the truck. When he came back he said well, sometimes there are other factors like a bad rear end, au joints, or any other power train problems. I told him I have NEVER had a problem with the truck, wherever I got service or tires. He said that I needed to get the mechanical issue addressed. I have a man that is a certified diesel mechanic. I took the truck to him and explained what I was told. He said that it was not the first time people have brought him the same problem from the Towery's in Mt. Washington. I left it with him. That afternoon I picked the truck up, was out a hundred dollars that should have been NEEDLESS. The truck is back to smooth as silk. My problem is I'm out $100, and I have brand new tires and have no where to take it for regular rotation & balance as well as a road hazard warranty. HELP!!!
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October 2023 by Richard Thackston
Didn't honor my warranty. Charged me nearly $200 for a tire. Said it would take about 30 minutes, but it took 2 hours for one tire to get put on.
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October 2023 by Trenton
Scheduled an appointment and there was no one there to do it. Why even take appointments? Waste of time.
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September 2023 by James Hagan
Got all new struts, they gave me a good price and fast service,the guys behind the desk were fair and honest
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August 2023 by Chuck Brown
Nick, Kenny and Darrel do a great job, service is great and fairly priced also stand behind their work, have done business here for a long time since Ken and his son owned the business
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July 2023 by Damon Combs
Manager was an a$s! I ordered tires and service thru Amazon so they obviously didn't care about the job. After arguing with me he did the job but kept my car til last minute of the day. And to top off that, they cut my washer lines to the sprayers just to be jerks. Obviously cut in the same place on both sprayers. I would never recommend or go there again!
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June 2023 by Claudia Humphrey
Had 2 screws stuck in the tire and took it there at 8 to get fixed. Ended up with four new tires, which it really needed. It was done by 11. Fast, friendly service and very reasonably priced.
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June 2023 by Dr Datm
Very professional. They were able to replace my alternator on Friday morning and get me back on the road. I really appreciate their quick response.
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June 2023 by Noneya Biz
Bought road hazard warranty, had a flat tire that just needed a plug. They told me I needed an appointment and it would be a WEEK to plug a tire. Had a friend call and say they needed new tires and he was told we can get you today.Road hazard is an EMERGENCY SERVICE! A tire store a couple of blocks away called Reds took care of me on the spot and earned all my future business.
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June 2023 by Deborah Sauss
I was given a straight forward update on my car so that I can plan for the future. They were very courteous.
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June 2023 by Crystal Wethington
Very pleased they were able to get me in and out quickly on a holiday!
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June 2023 by David
Bought road hazard warranty, had a flat tire that just needed a plug. They told me I needed an appointment and it would be a WEEK to plug a tire. Had a friend call and say they needed new tires and he was told we can get you today.Road hazard is an EMERGENCY SERVICE! A tire store a couple of blocks away called Reds took care of me on the spot and earned all my future business.
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April 2023 by Trenton Parrett
Was very pressured to fix something that was +$400 that didn’t need to be fixed. Was quoted a price, at checkout the price had increased by $80 without labor or anything else mentioned on receipt
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April 2023 by Heidi
Car was finished way before scheduled. Very nice staff, professional ,very helpful. Highly recommend
