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March 2024 by Sidney McGavic
GOLD STAR SERVICE!!!!! Bought my Stihl zero turn mower here and I have found my go to hardware store for life! Staff went above and beyond to get us what we needed when we needed it, after another store had completely messed with us sending us a damaged, non running, filthy, empty gas tank, dead battery mower. Was treated very poorly and refused delivery and cancelled order. Called Stouts and they took great care of me! They not only care about their customers, they care about the quality of the products they sell to them as well. They don't charge you ridiculous document fees and delivery fees. Nor do they upcharge accessories for your purchase. Helpful, caring, and honest!!!! I cannot say enough wonderful things about how they do business!!! We will be customers for life! Thank you all so much for making what seemed to be an awful buying experience into a wonderful and happy one!!
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March 2024 by Pamela Hayes Moore Hayes Moore
Had a key made and was fast and easy was in and out
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March 2024 by Dan Shults
I’ve shopped here for close to seven years and usually have good experiences up until I needed to exchange a pre-color tone stain. I Simply wanted to get another color of the same brand and the same cost and the ladies at the front said they could not exchange it. I will find another hardware store for all my purchases in the future, including chainsaws, deer corn, and yearly lawn items. Silly to lose a customer over a terrible Unposted policy.
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March 2024 by J R
Ladies up front make it feel like we should be indebted they are open and they are serving us….should it not be the other way around- thank you for shopping with us?? I didn’t buy stuff at another larger box retailers to keep money local. But between the stories of healthcare, pneumonia, and the minute clinic we were able to secure our purchase. Oh and adding the frequent shopper for points and using a ACE coupon- It felt like we were taking money from her personally. Just saying act happy someone is coming in to spend money or go home or work via the phone. (Not the first time)
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January 2024 by jon jackson
Good smaller town store. I like the folks, and my kids love the cat that lives there, and the free popcorn.
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November 2023 by Anthony Vaughn
Good selection and a knowledgeable staff that you just can't find anymore. Thank goodness for that because something had to make up for the high prices and short hour's. But all in all a good small town hardware store.
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October 2023 by Paul Schmidt
Good service.Fair price ?
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August 2023 by Dennis Seebold
Very helpful people who work there.
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July 2023 by Sheila
They ordered some cleaner for me and it was supposed to be in in 3 or 4 days and when I went to check on it they informed me it was going to be another week and a half.My boyfriend had already ordered it and paid for it. If he hadn't already paid for it I would have cancelled the order.
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July 2023 by Sheila Duncan
They ordered some cleaner for me and it was supposed to be in in 3 or 4 days and when I went to check on it they informed me it was going to be another week and a half.My boyfriend had already ordered it and paid for it. If he hadn't already paid for it I would have cancelled the order.
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June 2023 by Shelia Grigsby
Great customer service. When I looked lost, someone immediately came to assist me. Running out of landscape fabric is terrible mid-project. Thankful to have a great hardware store so close.
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June 2023 by Katie Anderson
This hardware store is like visiting the ideal small town Americana store. Friendly service and fresh, free popcorn for the kids. While their prices may be slightly higher than the box stores, the service and convince of the location in town is worth it.
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June 2023 by Ro Ja
Great hardware store. Stop in and browse the aisles,you'll be glad you did. You can always find something you did know you needed. The staff is courteous and very helpful.
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June 2023 by Waypoint Phone
Great place. Friendly staff. Very helpful. Great local business
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April 2023 by Remington Crawford
Mediocre selection, high prices, staff that acts like your questions are an imposition.Update: nothing much has changed. Gone are the days of being shown where an item is, now they just point in the general direction and wish you luck. I even had an employee here tell me I should probably go ask someone who knows more than him. I asked him to grab that person and see if they can help, he agreed, then never came back.I can't wait until they put a Lowe's in nearby.