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March 2024 by Katie Stepp
I have been a member of this car wash for nearly 2 years (since opening day) and have had two different vehicles go through it. Both vehicles ended up with very fine scratches perfectly mirrored on both sides extending from the side of the hood all the way to the back. This car wash does an excellent job at cleaning your car but at the expense of your paint job. The procedure for cancelling was cumbersome as you have to go in person (anyplace that has such a high barrier to exit is a red flag). The employee there tried to convince me that the scratches couldn't have happened there but I urge everyone that has ran their car through there to go check it in the sunlight. I did some research and any car wash that touches your car will scratch it, so it isn't a knock on this facility in particular. However, I was not expecting them to try to argue with me when all I wanted to do was cancel. I understand not wanting to accept fault but I wasn't trying to gain anything from them monetarily. Just a strange service experience. Avoid if possible.
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February 2024 by Quentin Murphy
Good vacuums
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February 2024 by patricia sellars
Highly disappointed in the car wash first time using it and my daughter took my truck to get it washed there came back the way it looked I been better off going and doing it myself .not impressed at all.so I gave a two star cause it did get my bumper guard clean
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January 2024 by Alexis Denniston
I bought a membership. The wash has been closed everytime I try after 7:20pm (today 7:36), even though the hours state until 8pm. I highly do not recommend a membership if you work later, because unreliable advertised hours.
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January 2024 by Tim Mays
Love it!!
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December 2023 by John Barnes
Great deal on a great wash!
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October 2023 by Casey Logan
WARNING to anyone with a sharkfin antenna!!!!!! I purchased a 2018 KIA Stinger GT2 that was in immaculate condition from Atlanta, Georgia. I drove the car through Southern Shine Car Wash in Mount Sterling one time, and the rollers cracked the antenna, and the blowers blew it completely off the car. I saw the video, and now Southern Shine REFUSES to replace the antenna saying it happens all the time to sharkfin antennas and that industry wide they are not covered. My radio no longer works, and it will cost at least $677 to have it fixed by KIA. I have given corporate every opportunity to fix the damage done, and they have denied my claim. They wanted to put just the piece back on which I got for $8 on Amazon, but that is a decorative piece only and the actual damage would not be repaired. Corporate staff attempted to tell me the following:"This happens all the time with sharkfin antennas.""There is a recall on KIA sharkfin antennas." (There is no recall. We spoke to KIA)"There are signs that show the sharkfin antennas are not covered by the carwash."NOTE: The staff in Mount Sterling are super nice, but this has ruined my overall impression of this car wash in particular, and they will no longer have my business nor my friends and family.
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September 2023 by Michelle Riggs
Definitely won't waste $15 again. My car is still dirty.
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September 2023 by Stephen Martin
Great car wash, hands down.
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July 2023 by Chason Mccuiston
Great place to get your vehicle camera ready
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July 2023 by Lisa Berry
I absolutely loved this car wash!! My car looked horrible as I have a gravel driveway and live by a main highway that's busy. My car shined like a new one after going thru here, I was amazed how good it looked. I wish I lived closer so I could take advantage of the monthly membership or deal! Morehead needs one of these too ?
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July 2023 by Mike King
Awesome monthly plan to get your car washed anytime you want. Excellent vacuums as well.
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July 2023 by Steven Osborne
I always get an excellent wash and the personnel are super.
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June 2023 by Wayne Collins
Awesome monthly plan to get your car washed anytime you want. Excellent vacuums as well.
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May 2023 by Holly Renee
Didn't want my money....
