-
March 2024 by Aaron Dehart
Use to be the best Goodwill around but now it's terrible ever since they reorganized the store it's always empty and the prices have went up the greed is definitely showing.
-
February 2024 by Donna Watkins
The goodwill in Mt sterling has gotten ridiculously high ,I thought when the store opened it was for people that couldn't afford new clothes,shoes etc well let me let you in on the secret You Can almost buy new stuff for the cost there now one time I was in there shopping a small child had picked up a small toy it wasn't priced so the cashier took it too the bk to get price quote cam bk and said 5$ the little girls dad was furious he said he wouldn't be bk Goodwill needs a change in pricing
-
October 2023 by Megan Dawson
This goodwill has gotten so trashy. Used to be one of the nicest goodwills.Racks are jam packed of clothes full of holes and stains. Prices keep going up, while quality goes down. I don't understand putting nasty clothes on the floor.There's only one dressing room, while the others are full of junk.Why is this store so nasty and cluttered with junk now? The standards have dropped exponentially. It's sad.
-
October 2023 by Cecil Spencer
They where busy but still got help to finan item
-
July 2023 by Katherine Skaggs
Seems like the pricing steadily keeps going up every week. They are selling fake purses like they are the real ones. The ppl are rude. And when you decline to donate for the careers program, they can't seem to punch in the correct amount. So if you want a receipt, you have to wait for someone from the back to come up front. And there are huge lines. It would help if the workers could see what they were doing instead of constantly trying to keep their hair out of her face. She needs to be able to see the cash register. I leave half time without a receipt because I don't have time to stand there and wait. This store needs some good management!
-
May 2023 by Thrifty
This goodwill brings out items and hands them to certain customers. Instead of placing them where they need to go and let other people have a chance. An employee brought out a game system and handed to a customer whom I’m sure is a regular from the exchange they had. Also the markup on certain stuffed animals is ridiculous. No way should a stuffed toy be $4.99
-
April 2023 by Dizzy Still
Treasure hunter friendly.Good variety of nearly everything most of the time. Just keep in mind the habits of others and when donations are likely to occur for optimum bargain finds.
-
April 2023 by Scotty Hatton
Way better to get your clothes used from here than to pay huge prices for new clothes. They have all kinds of stuff for fair prices and extremely nice staff. The one drawback I can see at this store is they only have one changing room. They have appliances,knick knacks,shoes and all kinds of stuff for the household. Definitely recommend stopping by and checking em out.
-
March 2023 by Diana Mc
They've got anything and everything you're looking for.
-
March 2023 by Jessica H
I was there tonight and had some clothes picked out to try on and the rude (I tried to read her nametag but it was upside down?) told me that the dressong room was closed due to a person having a accident and would be cleaned soon so i asked if she knew a certain time frame and she very rudely says no i do not so I stood there with my son and waited for about 30 minutes then the guy who was suppose to be cleaning it said oh it won't be cleaned tonight if your waiting on the dressing room. So you mean to tell me I waited this whole time just to be told that I can't try on my clothes.?Meanwhile you got two other dressing rooms that are blocked off and not being used. Very unprofessional employees working tonight. I just left my cart in the middle of the aisle and left. Definitely will be calling corporate. I wish I knew the rude employees name cause I definitely would complain on her. If your gonna be rude to customers then maybe you shouldn't work somewhere where your around the general public. I won't be doing anymore shopping at this goodwill. I will go to the one in Morehead where there are nicer employees and more tha ONE dressing room.
-
December 2022 by Terrie Yager
Staff was kind and personable. Spent all of 10 minutes and found 2 holiday t~shirts an ornament and a brand new pair of shoes! It’s always worth the look to pop in now and then. I only spent $11 total
-
November 2022 by Nancy Logue
Some of the employees at this store are so rude! A few weeks ago I was shopping there and the manager had a fit over some guy looking through some comic books. She threw a fit right in front of customers. Today I was there again and the store was quite crowded. There were no carts or baskets available. I found several things to purchase and was carrying them around in my arms which made it very difficult to look at other things. A young man was unloading a cart of new items and when he had his basket empty, I asked if I could use the cart and he said yes. So I put my items in the cart and I’m moving on to look at other items when another employee YELLED at me, again right in front of other customers, that this cart belonged in the back and I could not use it. And even after I said the other guy said I could use it, he yelled at me again! I started to take my items out of the cart but then decided, nope. I’m not putting up with that kind of treatment. So I dropped my items back in the cart, nicely told him he was rude and that he could just reshelve those items because I would not be taking them and I left the store. I shop Goodwill fairly often and even donate items multiple time a year. Nobody deserves to be treated that way. Train your employees Goodwill. And you might want to start with the managers. ?♀️ I gave two stars only because this Goodwill usually has a good amount of hard goods and I usually find some treasures. It sure isn’t because of the service.
-
November 2022 by Cynthia Diamond
Cashier was very helpful & friendly
-
November 2022 by Melanie Banfield (Rainbow)
So, This Goodwill seems to be very pricey compared to most. Not sure as to why? Plus. They used to have "Color-Tag Sales" and apparently that no longer applies...at least in this store. ??♀️ On a Positive note though, they have very clean changing rooms and Restrooms. (*Also the Restrooms DO NOT have a Baby Changing Station*) ??
-
August 2022 by Devenia Douglas
Goodwill stores have awesome stuff. And are clean.