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“I have been with Transcend for 17 years and have always been more than satisfied with the service I received. On this most recent visit, I had an issue with one of my accounts and Felicia was friendly and efficient, solving my problem immediately. Thank you all for your continued commitment to customer service!”
“I’ve never had any issues with Woodforest bank but this review is specifically for a visiting experience specialist named Yani Hunter. I don’t know what branch is is located out of but she is amazing, compassionate, and made a catastrophic move a little easier to bear. Thank you Yani, from the bottom of my heart!❤️”
“I absolutely love this bank I recommend it for anyone looking for a wonderful bank to start their journey with saving and investing money or just having a checking account”
“Can't believe it. I called and the lady was nice unlike the other banks in the area. She couldn't fulfill what I needed due to policies but she tried to help point me in the right direction as I'm from out of state. Thank you.”
“Awesome bank so far. My only issue is that I'm used to making cash deposits and after I deposited 100 dollar bill I never received a receipt verification on my deposit.”
“John Reinhart in the mortgage department is a testament to exemplary service and dedication.Without a doubt, I wholeheartedly recommend John to anyone seeking a mortgage professional who is not only respectful but goes above and beyond to ensure a seamless and rewarding experience. Their expertise, integrity, and personable approach make them an absolute pleasure to work with. I am extremely grateful for their exceptional service and unwavering commitment.”
“I had to finance a car from them and Terri Berg went out of her way to help me get that car. She fought tooth & nail to help me. She is the sweetest lady ever and we need more people like her. I’ve been with this credit union since 2017 and I’m not going anywhere”
“When I needed a business loan, Mark Hardin was very professional and made the process smooth. I enjoy my new digital equipment at work and quite happy with the loan terms. Local bank with local decision making ability!”
“I have worked with this branch for several years. Every member of the staff from the branch manager on down has been friendly, competent, and accommodating. They are all a pleasure to work with.”
8 AM - 5 PM
4350 Brownsboro Rd Suite 210, Louisville
Banks
“Daniel Hall had the greatest cuatomer service ive ever heard. HE WENT FAR AND BEYOND AND TAUGHT ME AOMW THINGS. HE SHOULD BE PAYED TO TEACH BEGINNERS IM SO THRILLED TO BE A MINORITY INVESTOR IN A MAJOR SPORTS FRANCHISE. IM LIVING A DREAM.”
9AM - 4:30PM
6446 Outer Loop, Louisville
Banks
“so michael kelly and becky were amazing! i refinanced my vehicle and I though it would be complicated. They made it so simple. And both were so easy to get ahold of. They basically held my hand thru it. So glad I came here. If you are needing to refinance then read no more you have found your place!! Thanks guys”
“This is not my local branch but it is still a great branch to travel to nonetheless. When I am in that area. They have helped me in my ex. Wife out numerous times in part. Community as a whole is just a great place to bank. thabk you all for your loyal years of service”
“Park Community Credit Union has been great for auto loans. I really haven't used them for much else. However, Ms. Corp did a great job explaining other benefits of PCCU, especially for small business owners, so I plan on using them more in the future. Fundamentally, they are what regional banks used to be. People interested in Louisville's prosperity should really consider using PCCU.”
“Alayna was very approachable and easy to talk to. She helped direct me to the appropriate person to help me manage my account. The facility is very nice and the staff is helpful and friendly.”
8:30AM - 5PM
9300 Shelbyville Rd Ste 100, Louisville
Banks
“I’ve had great experience working with Clayton Rodgers. He has been very responsive and available. He is knowledgeable and takes his job seriously. I highly recommend him.”
9AM - 5PM
6740 Bardstown Rd, Louisville
Banks
“I've banked with Advanz for years and they are wonderful! I recently bought a new car, and they made the whole process very smooth. Brook and Hope, in the loan department, were especially helpful. They were both very prompt when responding to my questions, and walked me through every step.”
“Outstanding service from start to finish! Left my old bank to refinance with Park at half the interest rate, I did an online application for the loan and then headed to Park community to turn in a document, as I walked in I found out I was already approved. Very fast and friendly.”
“My son & I went in to start up new accounts with L&N. I was at my other bank 29 years but they moved and it became an issue with getting there before they closed they only have 2 locations in Louisville. So I’ve looked around and chose them. Everyone was very friendly to us, & helpful. Ms, Bonnie Carwile was so kind, knowledgeable, & helpful with us. I was nervous being I’ve been at my other back since I was 13. Though once we got into her office and began I immediately relaxed she’s a breath of fresh air. And a day later she sent us both welcoming/thank you cards! Places of businesses doesn’t usually go out of their way to send you welcoming cards, etc.”
“Great bank. Wouldn't bank anywhere else! Theconly problem is with the outside ATM in the drive thru, at the Westport Road location near Kroger and White Castle, always has problems. It either can't read the cash or it cannot provide a receipt when you deposit cash or it has other problems. This has been going on for months. Other locations don't have this problem. I still love 5/3rd better than any other bank because they have great customer service and knowledgeable friendly staff! ???⭐⭐⭐⭐⭐”
“Sheila and Tammy were great to deal with when I was opening my business and I can call them anytime I have a question. They will just call me from time to time to check in and see if I need anything.”
“Jennifer Hensley truly cares about her clients and not only goes above and beyond for them, but follows up to make sure it was taken care properly. She is professional and personable all in one. I know “Big” banks get a bad rap, but Jennifer give you the “small town” vibe which I appreciate.”
“I opened a money market account and it was fast, employee was informative and kind. As always, great experience and have banking at US Bank-McMahon Plaza for over 30 years. Never a problem.”
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“I have been banking with republic for 25 years. I love love their mobile app and their credit/debit security features. Fraud things are rampant these days. Republic has always made me aware, worked with me and been there. I do call most time before I travel to let them know so I don’t have issues out of state but communication is key in anything you do. Again I don’t go into the bank very often but I call the customer service line a lot and I never am left on hold for long periods of time and they actually help. And I use the app daily to manage my accounts and move money , deposit checks or view balances. I have been very pleased and wouldn’t change. Loyal customer for 25 years.”