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“If you want to experience excellent customer service you will find it here. Every single time I stop in for various projects (usually unprepared with needed information) they go above and beyond to make sure I get the right product. Great team!”
“Lanning Paints is awesome! Brian matched all of our paint colors for our new home & the paint is amazing quality at a great price. Don't support big box stores, support local!”
“This is a good business. Has the atmosphere of hardware stores of my youth. The staff helped me as soon as I entered, they have a wide selection to choose from and the prices were reasonable. It was clean and well laid out.”
“I recently had the opportunity to speak with the owner Anne Dages regarding an issue I had at one of her stores. She was so responsive and clearly cared about my experience as a customer of this long time family owned business. That is something you don’t often get at a big box store. Thank you Anne. I will return.”
“A good place to purchase propane for your grill. They also sell grills if you need one. Considered taking a star off because you have to pay for a full tank regardless of any propane left in your tank. But the service is so good. Five stars.”
“Quality products I will go nowhere else to get what I need for are home. My Dad always went to PP&G and I went with him back in the 60's I remember it was there when nothing else was while my parents were building their house. Them and 84 Lumber two places you can depend on..”
“Excellent service! Staff was very helpful and friendly. Prices better than the major hardware stores. Service was very fast, paint mixed and ready to go within a few minutes. No waiting around for 30 mins like the major hardware stores. I'll definitely return for all my paint needs in the future! Highly recommended!”
“They were extremely busy yet knowledgeable and brought paint to my car. Also were able to match an old paint color exactly. I was astonished at their level of skill and expertise. Also gave me valuable tips for paint application. I was so pleased that I've recommended them to others.”
“I have been going to this paint store since we moved to the area 3 years ago. I have been nothing but impressed. The store is clean and well organized and I have been fully satisfied with my purchases. But the big reason this is my go to paint site is the people that work there. The customer service is exceptional. The employees are always warm and welcoming and happy to answer my painting questions. I never feel like they are trying to upsell me on anything. In fact, they've helped me purchase some deals too! On several occasions they have helped me carry my purchased items out to my car (one of those instances being when I was a new mom trying to figure out juggling a heavy car seat while shopping). This place never disappoints. If they ever have staffing issues or bad days, you'd never know it. I highly recommend them. 5/5 stars easily!”
“He had a great experience with the customer service representative named Bryce. He was kind, smart, and quick. He made great recommendations and answered all of my questions. We will definitely go to this exact Sherwin-Williams again and again.
The only down fall? They did not have one of the stain colors we needed. Bryce let us know when it would be available so we could return at that time.”
“Went in needing exterior paint for a mural. Staff was more than patient and informative with what I needed. Phenomenal service, particularly from Stan, who was so wonderful as an employee it makes you want to work here with him! Would highly recommend going to this store for your paint needs. I'll certainly be returning here in the future for any future projects I have.”
“We went in because we had decorated for Christmas and the tabs had tore the paint with the drywall off. We didn’t have any of the paint, so we took in a piece of the drywall with paint on it. The gentleman matched the paint perfectly and was so accommodating. Thanks!!”
“I had a great experience purchasing a Big Green Egg with Watts. The owner let me take a catalog, and I asked him for various price quotes which I received promptly. It was a significant order including a large custom table.The order was ready within a week of being placed. I discovered I needed to remove some items from the back of my truck to accommodate the table, so the owner sent an employee in a truck to follow me home from the store so I didn't have to make a second trip.In short, price and customer service were excellent. I stop by frequently for business purchases as well as buying charcoal, etc. for my smoker and have never been disappointed.”
“Need paint? They have everything you require. Have you ever gone into a store where the guys are on point? Well if you haven't, "stop going to the wrong place and go to the right place." Ben, Phillip and Jacob are very professional and knowledgeable. You never feel like your being rushed or blown off. In addition they give you their undivided attention. Located on the parkway and worth looking for. T$”
“Kind of what you'd expect from a hardware store, not overly impressed, but I grew up in a hardware store about five times larger than this, so what can I say?”
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“Just had to give a SHOUT OUT... TO ANDREW STUTZMAN!!!! Andrew today Surprised Someone who has been in Sales for 35yrs...I've been A SalesManager,Ops Manager and G.M. Today I went into a Sherman Williams store, NOT SHELBYVILLE RD...Let's just say my experience buying paint for a job that I sold was Less than Pleasant..Andrew heard about this some how and a half hour after I left that Store Called my Phone because He is Our Paint Rep. For Sherman Williams...And I was so taken back by His action because Unfortunately Customer Service is VERY RARE THESE DAYS...So I just wanted to THANK ANDREW FOR JUST SHOWING HE CARED...NOW THAT'S CUSTOMER SERVICE AND THAT'S A SALESMAN...Great Job ANDREW...And Great Job to Sherman Williams FOR HIRING HIM!!!!??????”