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July 2024 by Randall Smith
Very nice store
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July 2024 by Heather97.Episode
Management needs to hire baggers instead of working the front cashiers to death. I've been coming to this Kroger, in Middlesboro, KY for many many years and there's literally never a bagger. We have to bag our own groceries, which I don't necessarily mind to do (and we certainly do bag our own stuff each time), BUT the point is, the cashiers cannot keep up. There's also no buggies inside half the time. Does management not want to hire folks, to keep their employee cost low, & run the sweat off of the employees they do have? I should not come inside this grocery store and see elderly employees trying to lift heavy items due to not having a bagger. I have never once seen a manager up front helping cashiers. Surely with the high cost of groceries we have to pay, this store can definitely afford to hire more people. We are about to start shopping elsewhere. The cashiers are always nice, but they certainly deserve so much better of a work environment than what I see every visit.
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June 2024 by Savannah Lamb
Expired ice cream, molded flatbread, and stale bagel chips. I will not be shopping here again until it gets better.
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June 2024 by ashleighn miracle
I was absolutely lethargic from the heat, I could not even shop for the heat in this store it was every bit of 100 in there!!!!!!
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June 2024 by Ash Miracle-Ray
The store was terribly hot the air conditioning was broken I couldn't shop for it being so hot!!!!!!!!!! Absolutely ridiculous having a broken AC and it nearly 100 in there, I couldn't do my grocery shopping for getting nauseous from the heat!!!!!
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June 2024 by Ashley Miracle-Ray
The store was so hot that I couldn't shop, I was told the AC unit is broken and in need of repairs, it had to be 90 degrees or more in there!
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May 2024 by shawn black
Went in for pop deal, last day and they had plenty
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April 2024 by Susan
Personally, I am extremely disappointed with this location. Just their advertising alone is irritating. HOWEVER, I did appreciate the sale on their glade candles and CBD candles! God knows I definitely needed them! I only shopped with/at Kroger for the last 10 1/2 years until, I moved to that area for a short period of time. I then had to switch to Walmart as a Target nor Costco were available. It really bothered me to have to switch but, there were SO many issues while shopping here. Numerous times the self check was not adequately working and I had to wait for the employee to come scan her badge to check what the issue was while, there was a line of people standing impatiently behind me. Every time I went to shop, there was only one register open regardless, of how busy the store was. Numerous times, I had to just leave due to feeling immediately overwhelmed due to there was no help at all with finding products, products pricing was priced wrong, I couldn’t find any employees although, there were multiple employees standing by the front door when I’d first arrived into the store. Numerous times I’d finally reached self check and believed I knew exactly what I’d spent while shopping due to id written the amount plus the tax down and started scanning and every single product was an absolute different price than marked and marked by most of the time 2-3x’s higher than what was advertised, when the employee/cashier came to me and I’d told her and showed her a picture. She had to have someone go check or she did herself and came back with something different every time. I am truly grateful that I never had to shop here as a single parent and shop with my children because, that would have been an absolute nightmare.
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April 2024 by Michael Braden
Great place for groceries
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April 2024 by Efraín Angeles
Prescriptions are pretty fast!!
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April 2024 by Susan Schueneman
Clean store with great produce
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February 2024 by HopeWell Farm
Friendly helpful store.
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February 2024 by Jonathan Mills
Service is poor, had an older lady pushing buggy in from parking lot one day in the snow and ice. The pass three times I tried to shop there no shopping carts at all. Place has changed in the pass year or so.
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February 2024 by Jami Goins
I love the workers especially in the liquor store. They feel like family! And love all their digital deals and and Kroger fuel points are great!
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February 2024 by Elizabeth Burnett
I always find some great bargains in Kroger's