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“They are top-notch mechanics, their prices are always reasonable, their work is top quality. Not only are they my mechanics but they are also great friend of mine since before any of us were old enough to drive, im gonna say 36 or 37 years.”
“I was passing through Middlesboro on my way to South Carolina. The starter motor in my Superformance Cobra failed. I bumped started it and drove to Ellis Auto Sales and Services on the recommendation of the local Autozone shop.Clearly this was an occasion where it would have been easy for the shop to take advantage of my predicament - I was stranded after all! Garland and a fellow customer helped me secure local accommodation. My car was repaired promptly for a very reasonable price, despite my having mis-specified the replacement part, and I was able to continue my journey.To Garland and the team, thank you! I would not hesitate to recommend your services.”
“Traveling through the area and after may many calls they were the only place that would take us in for a tire repair last minute on a Friday. Very appreciative of their service. Good work and fair price.”
“My wife and I bought a battery at your store yesterday. We received excellent service from Travis. He used the VIN number of our vehicle to identify the correct battery and installed it for us. It was very difficult to remove the old battery because of extensive corrosion around the battery post. Travis worked at it for some time, the whole while showing great courtesy towards us. He never lost patience or showed any frustration with the situation. We very much appreciate Travis's courtesy and professionalism. We look forward to returning to your store for our future auto parts needs.With Our Thanks,Sean and Jennifer Fitzpatrick”
“I am VERY particular over my vehicles, I have had such bad experiences so I come off as very protective (rude). Lol he was so patient and kind to me. I would go there again and he has made me a customer! Thank You so much,”
“Service man Tom was outstanding. Brought truck in for repair. Fixed the problem and showed where previous mechanic supplied a bad part. Repair costs were well below expected. Will bring my vehicle there from now on.”
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“We couldn’t be more happy with Tim Short of Middlesboro and our sales guy Kevin Lefevers! As a former car salesperson, I never imagined buying a vehicle on the internet, essentially sight unseen, yet here we are! The Chevy Blazer we wanted was coming up few and far between. We only came across 3 within a day long roadtrip from us. Kevin went above and beyond to ensure we knew what we were purchasing before we signed. He sent videos, pictures, drove the car for us… Everyone at Tim Short CDJR was so polite, professional and easy to deal with. Kevin answered my seemingly endless questions without hesitation. He worked with our schedule to get everything done! He even had me drive the vehicle before I left in it, just to be sure it was what he said it was. It takes a huge amount of trust and peace of mind to buy a car 5 hours away, in another state! Not once did I ever feel like we weren’t in good hands. I will, without hesitation, reach out to Kevin for our next vehicle. Five stars all the way around!!”