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January 2024 by Jamie Wilson
Excellent Experience !!! Highly recommend
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December 2023 by Balazaar
Didn’t even really go threw the door to get turned away wanted to switch providers and get a phone paid off told me they couldn’t do it when a friend literally just did it and it’s on there website and different branch said they would help me and dont understand why maysville couldn’t must be some lazy workers
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December 2023 by Elias Rivas
Great help with the people working at this place ?
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August 2023 by Caitlin Rogers
KATE AND LEXI HAVE BEEN ABSOLUTELY AMAZING TO ME!!! Literally sat with me for 3 hours and was not giving up till I got my phone. Absolutely RECOMMEND 10/10
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June 2023 by Debra May
The young people on this store are always friendly, patient and kind. Thry are always glad to help.
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June 2023 by Charlie “Edward” Great man
Great service and they keep there word
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March 2023 by Joseph Thornsberry
Drove across town with a nonfunctional phone. Was quickly told I could not be helped and to drive to another city. Drove to a wifi hotspot and got the same level of service from chat support. Fortunately able to fix on my own. Terrible service.
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October 2022 by TheChatterBug 2k17
I went in to get a new phone plan and switch over to T-Mobile. I was helped by Ethan. He was very nice and patient with me throughout the entire process and made sure I got the best offer’s & service I could.
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September 2022 by romualdp “Romas”
Small, but great service.
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May 2022 by Dustin Fussnecker
This location has earned a 5 star review from me due to the determination, persistence and customer service I experienced this evening by Stephanie. My wife and I visited the Maysville location a half an hour before they closed to discuss purchasing a contract with T Mobile. Stephanie went above and beyond to ensure that before we purchased a plan that T mobile offered adequate service in our area, that we had selected the most cost effective plan for the service we needed, and went over options and even guided us in selecting the most advantageous phones to purchase that made sense for our budget. She never once pressured us to make a decision and stayed well past normal business hours to earn our business. Her co-worker Jacqueline was also helpful during our visit. We hope that our new T Mobile phones and service plans will meet our expectations; However we are sure if we experience any difficulties or dissatisfaction, Stephanie will try her best to find a resolution. Thanks Stephanie!
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May 2022 by Jacqueline Fussnecker
Tonight me and my husband went in store to talk about/switch phone service from straight talk to Tmobile.We arrived at the store around 7 pm, the store closes at 8. We go in, 2 ladies are working, Stephanie and Jackie (a high school friend I hadn't seen in forever).While there we ended up purchasing 2 phones, cases, and screen protectors qnd a plan.Well everything that could go wrong, did. First off the device they use to ring out failed us not once, not twice, but 6-7 times. These ladies were god sent! They were so patient, kind and adamant about getting us to where we needed to be. After multiple calls to higher authority and countless tries. We were able to walk out with new phones and plans!We spent 3 hours with these ladies, even after they closed and locked the doors they continued to help us and were kind and apologetic. We finally had to wait around for straight talk to answer and help us get our code to finish making the switch.Thank you ladies for staying past closing to help us!Thank you for putting up with us and getting us to where we needed to be!
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May 2022 by Dustin Fussnecker
This location has earned a 5 star review from me due to the determination, persistence and customer service I experienced this evening by Stephanie. My wife and I visited the Maysville location a half an hour before they closed to discuss purchasing a contract with T Mobile. Stephanie went above and beyond to ensure that before we purchased a plan that T mobile offered adequate service in our area, that we had selected the most cost effective plan for the service we needed, and went over options and even guided us in selecting the most advantageous phones to purchase that made sense for our budget. She never once pressured us to make a decision and stayed well past normal business hours to earn our business. Her co-worker Jacqueline was also helpful during our visit. We hope that our new T Mobile phones and service plans will meet our expectations; However we are sure if we experience any difficulties or dissatisfaction, Stephanie will try her best to find a resolution. Thanks Stephanie
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November 2021 by Brandi Beckett
Great Service. Very helpful.
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September 2021 by The heralds family
The store is amazing the staff is realy amazing but no serivce in maysville if got good serivce were i live would give 5 stars no time
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October 2020 by The heralds blog
The store is amazing the staff is realy amazing but no serivce in maysville if got good serivce were i live would give 5 stars no time
