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February 2024 by David M Baunach
Ordered a washer and dryer, they rescheduled delivery twice, and then claimed they tried to deliver, but nobody was home, all while I was sitting on my front porch waiting for them. Can't say anything about shopping in store, but if you're ordering something for delivery, think twice.Edit 2-8-2024 for owner's response: you've got all the info to reach out to me and make this right, the fact that you haven't compounds the delivery failure. I wish I could give zero stars.
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February 2024 by Andy Telford
This is probably my least favorite Lowe's. Some days you can get service if you ask, but it is normal to walk around the store looking for something and be ignored by employees. I've been shopping this store for ten years due to location and the employee customer interaction has not improved, which leads me to believe the employee responses are a result of the management culture. I've begun paying more to shop my local hardware store... .
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January 2024 by Douglas
The guy who works in shower section nice guy and helpful we brought shower walls and they are damaged from shipment we went to exchanged them today and would not do a even exchange stupid same price and exact same item had to return to my card and now I have to wait until tomorrow to buy them again! Such a dumb policy and waste of time and gas! To make extra trip and all they do is give you the run around I wish Home Depot was in mayfield I would sure go there
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January 2024 by Michalle Sanderson
Every tool you can imagine and lots of seasonal sales
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January 2024 by LordPaul owens
Not another cent for Lowes. Canceled installations. So many unreal. We gave up
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January 2024 by Rich Shamel
Always have what I need. Very helpful employees.
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January 2024 by Paul O.
UPDATE 01-19-2024 STILL BE BOTHERED ABOUT INSTALLS. We ask for a refund on Installations. Over a week ago, it falls on deaf ears. We have vinyl flooring rolled up in out small living for at least 16 days. We add to move furniture back and forth from kitchen to living room. My wife and I are seniors, I been told I have Parkinsons. I've been totally disable since 2016. My wife has been disabled since 1999. First Install date was Like 1-03-24, canceled because of Covid, Ok I understand that. Given a date on 10th, they don't show up or call. They were scheduled to come on the 10, and the 11th. We had to cancel the 11th because our living room was in the kitchen. Where most of it is at today still. We live in a 1,054 sq foot home. There is no room. I would attach photos if I could. Its a mess! They give us a date of the 19th and the 24th. We had enough! The 19th I think was the vinyl. I told someone on your 800 number, we would take the vinyl and the carpeting. But ANY Installers from Lowes.through Lowes is not going to happen. We don't if its FREE. No way! We have a 22,000 dollar rebath order through Lowes. If this keeps up we WILL Cancel that too. About 8-10 years at Lowes we had a front door we wanted installed in Barlow. They screwed that up too. Kept our money for months. Said the home could not support the door. Why didn't they check it before keeping our money? Its our fault for trusting Lowes once again Here's another, we order a stackable washer & dryer. I ordered 2 different cords 3 prong & a 4 prong. Because I could not move out the old washer to see. Anyway they bring out 1 cord, the wrong one of course. We have to wait 5 days for them to return to hook it up. just to bring out the correct cord. They leave, no washers in the hoses. Leaks like crazy, no dryer vent hose put on, found the cramp to secure the power cord to the machine in the box. Waited 5 days, and I ended up doing it myself. Minus the clamp, Would I recommend Lowes for anything. I would have to say HELL NO, not in a million years. I will drive to Home Depot for anything else I need from here on out. And its 55 miles one way! I will never,ever return to any Lowes in any town. I Promise! I hope I answered your question. You have a nice night, I will. Just for getting this out. I LOVE THE LORD JESUS CHRIST AND I AM NOT ASHAMED! I like ending all my letters this way. Take care! Mr Owens.
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December 2023 by Robert Dean
Friendly, helpful folks. NEED TO OPEN SOME DAMN REGISTERS! I don't work there, I should not be running the check out.
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December 2023 by Robin sanchez
Typical lowe,s
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December 2023 by D S (El Gallo)
Good selection, but not what it use to be.
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December 2023 by Derek Bagby
Refused to honor typical contractor prices, tried to use lame excuse that it was cyber Monday. Back to Home Depot
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November 2023 by James Hyatte (Straight Tail Adventures)
Getting your stuff curbside when in a hurry is great. Person bringing out your stuff are always polite and friendly.
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October 2023 by Gmail User
Paul and Josh was super helpful today with lumber. In fact, every associate I dealt with today was kind and helpful. This store greets you and actually asks if you need help finding anything. The cashiers were friendly. We don't have to wait too long to get help locating and loading items when we come here.
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October 2023 by gertnerbot
Try and shop local as much as you can. Maybe Lowes is a little cheaper but you can't put a price on local connections. These kids that work at Lowe's don't care, why should they. And the adults are just there for a paycheck. Go to someone that cares just a bit more.Edit 10/12/2023: And their reply is exactly what I expected. A standard corporate response where I have to call. The 60 seconds of time I've wasted just to add this to the review is all I want to spend on the matter.
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October 2023 by Draco Fireball! AKA Hemi Eater
Helpful staff, usually always has what I need!
