Walgreens is a retail pharmacy that offers a variety of services, including prescription refills, health and beauty products, and photo printing. While the store has a wide range of quality products, experiences can vary. Most staff members are described as wonderful and willing to assist customers. However, some customers have reported issues with a particular evening cashier who is perceived as rude and unhelpful, leading to delays in order fulfillment. The store's management has faced criticism for poor oversight, with complaints about expired products on the shelves and employees frequently leaving the store to smoke or talk on their phones outside. Many customers have noted that while regular employees are kind and apologetic, management often seems absent during peak times when assistance is needed. Additionally, some customers have expressed frustration with the availability of COVID-19 and flu shots, indicating that it has become increasingly difficult to schedule appointments for vaccinations. Overall, while Walgreens is appreciated for its services and product range, there are concerns about management and customer service that detract from the shopping experience.