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“It's a great store friendly people after shopping there for a few months they are even more friendly greeting you when you enter as well as when you leave unlike when I first shopped there and was only a friendly good bye”
“The cleanest family dollar (or frankly dollar store) that I’ve seen in all my time in Ohio and Kentucky. Organized, well lit, clean, the staff was helpful and the people who were shopping were even nice (which is none of their business but I had a nice experience). Alexandra helped me at checkout, she was great, and the guy in front of me said “on a scale of 1-10 I give her an 11”. I have zero complaints it was a great time. I’m sure I’ll be back.”
“This is a consistently good Dollar Tree location. The store is located in a good area, the building exterior and parking lot are in good condition with no pot holes.
The store associates are friendly and accurate. Shelves are well stocked & organized. Prices are reasonable. Store is clean but all the glass in the entryway needs a serious sparkle & shine clean up.”
“$$ Tree is always a hot or miss on the seasonal stuff. But the things garentee to have. Like battery candles or all shapes, sizes, glow in dark sticks, fake flowers, etc; those are great , fast pick up. & cheaper than big box stores. & they have tons of balloons to pick from . CHEAPER than the other bigger stores.”
“Mine and my kids go to spot! They go crazy for this store lol I love the value of the products, especially when I'm low on funds. Got my husband his birthday card today. :)”
“Positive: They had my chocolate covered cherries.Negative: The place looked like a mess!Westwood has self-checkout, but the store is a dump.Delhi is all cashiers and slightly less messy.I realize it is lower clientele versus the lack of staffing of underpaid employees, but come on Dollar Tree - have some pride and respect in yourself! If I want clutter and chaos I would raise another teenager.”
“Products good have a bit of everything, they follow you around sometimes ,didn't like that & the guy asst manager is a n*** acts more powerful then he is.. I recommend it besides that.”
“This is a great dollar tree. It’s usually well organized, the employees are friendly, and can’t beat the prices. We love stopping in on movie nights for the stellar candy selection!! It’s much better than other dollar trees I’ve been to.”
“This is the best dollar tree i have been in that’s on my side of town i will definitely be going out my way to shop at this dollar tree and the staff are so nice”
“Love shopping here. Love the manager Liz! She is Awesome and puts out good energy and positive vibes.. quite honestly she is the main reason that I choose this Dollar tree to shop at whenever I'm in Covington because she makes my shopping experience a hundred percent better and more fun and just keeps the energy levels and vibes positive fun and lighthearted and she is very knowledgeable about where items are in the store or if they got them in on the truck or not that week”
“I'm moving so I had a lot of things to buy. Even with a long line, Ms. Denise took her time and was very nice. Her coworkers stepped up and opened more lanes to help get others checked out. Best experience at a Dollor Tree ever!”
“Ok, so after my horrible experience at ACE Hardware I still needed a small flower pot and spray bottle. I saw Dollar Tree and thought I'd see if they could meet my needs and they were able. Ok they lose a star since the store was a bit messy but the people working there were knowledgeable and very helpful. The staff gets 5 stars! If you don't need a shovel try there first!”
“Great store. Great employees. Very helpful and polite. Store is very clean and very organized. Everything was in its’ place. This was very impressive. Every employee I saw on the floor was working very hard and eager to help and answer questions. This is also very impressive.Great job, Dollar Tree. Be good to your employees. You really have some exceptional people at this store.”
“I shop at both dollar general next door and family dollar! Dollar general is rarely open because of being short staffed and they have more inventory in the aisles then on the shelves. While at family dollar James who is older and disabled is always there and their aisles are clear! In a society where healthy people sit and bum with cardboard signs James works his tail off almost everyday! No excuses people! This man is an inspiration to many and your hard work doesn’t go unnoticed! God bless you James keep up the hard work!”
“I go in here several times a week. I pick up items that I need here and their staff is always friendly knowledgeable, can tell you where the item is. Just wish they would fix the self checkout line air conditioning be nice. I think they got that I'm not sure I haven't been in this week. Anyways if you're looking for good deals this is the place to go I highly recommend this.”
“The male clerk that works weekdays... It may be the manager is so very nice and helpful. Love the staff at this location! They ate so kind to my handicapped sister! Thank you!”
“Two problems with Family Dollar. All of them. They are cluttered. Always seem to have stock in boxes everywhere. And they can't help this one. Not got everything in stock. That's just the world today. Good prices on stuff other stores rip you off on.”
“The only problem is even tho I've clipped all the coupons in the app it never shows up in store and have this big long ordeal in the store when trying to show the coupons in the app then them checking the products in the isles while I'm having to hold up the line, ect. It happens every single time & there's a second shift cashier that's extremely lazy & will go to any extreme to avoid doing her job or having to move around. It's like she purposely moves in extremely slow motion or like she's on the worst hangover ever. The store itself is great & bigger than the other dollar generals in the area”
“Just came in on Thanksgiving day and the cashier wearing the shirt that said “savage drip” was showing such a positive attitude toward each customer coming through her line, despite being stuck there on a holiday. I usually have a good experience here, but this one really motivated me to leave a review. I have been to many other locations, but this one seems to really care to do a good job and I hope they are being recognized for that.”
“I sure love shopping dollar general i see y'all at winston avenue are open hope so says shut on signs due to fire.if y'all are open PLEASE REMOVE THE SIGNS.Thank you I LOVE COMING SHOPPING.”
“Madison Pike has had long term maintenance issues. Our store hadA/C ALL of 2022. It was ridiculous. Misery for staff, often had to close early & wasted TONS instead of corp fixing it. It was the kind staff our community returned for. I hope DG corp steps up for their employees-especially our store- or sells the company to someone who will. The staff & community deserve responsible owners. Stuey thinks they're fantastic too.”
“It's a great store but, it's no longer the Dollar Store, now it's the 1 25 store and some prices are 3 or 5 dollars and up. I like it but they are ALWAYs short staffed and frustrated.”
“This is the nicest, cleanest store in the area. Always enjoy this location. Only complaint, one cashier for a line that was halfway down the isle. The cashier was very friendly and provided great customer service considering how busy she was.”
“The store is a great store if you just need to run in for something forgotten or needed for a quick meal or a unexpected gift or last minute ideas. It has a lot of items crammed into a small space. It is clean just cluttered. It is some what organized and full of items.”
“Customer service is great. And it's an adequately stuffed location. The issue is that I don't think they have enough help which is normal for well everybody now and so they have stock sitting on carts that is blocking your access to merchandise all the time. I'm not blaming the employees I know it's upper management and the economy but you can't get to a lot of the aisles because of the carts that are holding stock”
“The store is very dusty in nasty they really need to clean there shelves product had dust all over looks like they haven’t clean in 2 yrs and the employees needs to be drug tested the 2 young man in the white lady with the pink hair be smoking marijuana in the parking lot they asks me did I want to smoke it I said no I don’t smoke and I will be calling corporate on you guys why are y’all in the lot smoking drugs in there’s customers all 3 of them they do it every single day their general manager needs to drug text the employees for sure”
“Walked in and found everything I was looking for. You can't beat their prices. Plus they are always stocked. Nothing was picked over for Easter supplies. I am very pleased.”
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“I come here every Thursday morning to make deliveries with my job. Store managers and employees have always been nice and kind to me. They have always gone out of their way to help.”